433,143 questions with Microsoft 365 and Office-related tags

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Microsoft Office 2010 is automatically being replaced by Microsoft 365 without my consent

Microsoft 365 keeps getting added to my computer without my consent. I do not want or use OneCloud. These changes are automatically removing Microsoft Office Suite 2010 that I paid for and use regularly. How do I STOP the 365 interruption and changes…

Microsoft 365 and Office | Word | For home | Windows
asked 2025-10-03T02:12:29.1133333+00:00
Chms 082025 0 Reputation points
edited the question 2025-10-03T02:13:37.9466667+00:00
Chms 082025 0 Reputation points
0 answers

Cannot delete files off one drive to free up space. Empty recycle bin does not work they keep coming back.

I'm so frustrated. I cannot send or receive emails because my one drive is full. So, I go to my largest files and try and delete them. I empty the recycle bin. I can send and receive emails for a short while until it's full again. I go back to delete…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2025-10-03T02:09:50.6766667+00:00
Robbie Mauger 0 Reputation points
1 answer

Issue with logging into an account, doesn't have microsoft authenticator...

I have an account dedicated to my work (a different microsoft account than this) and I cannot get in. Whilst I can remember the login & password, it then asks for my microsoft authenticator code & it was never linked to my microsoft authenticator…

Microsoft 365 and Office | Subscription, account, billing | Other | Windows
asked 2025-10-03T01:23:44.1333333+00:00
Errin Jane 0 Reputation points
answered 2025-10-03T01:55:47.0466667+00:00
EmilyS726 164K Reputation points Independent Advisor
1 answer

Can't Leave MS Family Group or Remove Members even as an Owner

I accidentally signed one of my children up under a @gmail MS Family Safety account instead of my normal @yahoo MS account where all of my other family members are. I logged into my gmail MS account to remove the child as a member and remove myself from…

Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
asked 2025-10-03T01:01:57.7933333+00:00
Titus Simonetti 0 Reputation points
commented 2025-10-03T01:56:04.3733333+00:00
EmilyS726 164K Reputation points Independent Advisor
0 answers

How do I recover a stolen registration key for office 365?

Error Code: TokenAlreadyRedeemedByOtherMSA Correlation Id: a618d149-ec6b-4af0-822b-bcb7a0d8eab0 I didn't redeem this activation key.

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2025-10-03T00:37:35.9833333+00:00
Euvin, Jose(Contractor) 0 Reputation points
1 answer

Microsoft Word Issues

Hi When I place a period at the end of sentence in word, it takes me down to a new paragraph. Then I have to backspace and the period is then added on its own. Also, when I go and "bold" a word the entire sentence does the same. I have had…

Microsoft 365 and Office | Word | For home | Windows
asked 2025-10-03T00:19:44.08+00:00
Donna 20 Reputation points
answered 2025-10-03T01:04:15.87+00:00
Randy Baroja 11,080 Reputation points Independent Advisor
0 answers

Missing OneNote Encrypted Notes: Data Recovery After OneDrive Full Capacity and Version Updates

I'm unable to find my OneNote notes, which I haven't accessed for several years. I have checked both my personal and school/work accounts. The notebooks are not in the Recycle Bin or the OneDrive Recycle Bin. I am certain I did not delete them, as they…

Microsoft 365 and Office | OneNote | For home | Windows
asked 2025-10-03T00:11:06.1566667+00:00
Kaan 0 Reputation points
0 answers

account locked

My account has been locked and I cannot login no matter what I try. Please unlock my account.

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2025-10-03T00:10:47.2366667+00:00
Linda Suraci 0 Reputation points
1 answer

Create a "can't dowload" link to an Excel file but available also in desktop

Hi, I am creating a "Can't download" link available for everyone on the organization, it works when people opens it on the web, but when trying to open it on desktop it says they have no access to it. Honestly Excel on the web is not functional…

Microsoft 365 and Office | Excel | For business | Windows
asked 2025-10-03T00:06:52.26+00:00
Vianney Velasco (MX) 0 Reputation points
answered 2025-10-03T02:04:36.49+00:00
Viego An 3,220 Reputation points Microsoft External Staff Moderator
0 answers

I have a mess with my Microsoft 365 account that requires a live agent but I am locked out and can't contact anyone.

The email address I originally set up my Microsoft 365 subscription is no longer accessible for me as I left the company years ago. For several years, this didn't matter as long as my annual subscription was paid by credit card. When my card was…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2025-10-02T23:58:45.9466667+00:00
Don B 0 Reputation points
0 answers

Can't sign in to contact support on get help app or support.microsoft.com

The sign-in to contact support follows through all the steps of signing in, like entering the email and password, but when done, the sub window just closes, and nothing happens.

Microsoft 365 and Office | Access | For home | Windows
asked 2025-10-02T23:58:30.5133333+00:00
Binh Nguyen 0 Reputation points
1 answer

Unauthorized billing

I am being billed .monthly $119.24 for office 365 which I cancelled months ago but never gat a refund for or a re response

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2025-10-02T23:54:34.6166667+00:00
JIMMY JONES 0 Reputation points
answered 2025-10-03T00:36:48.6066667+00:00
Estrella721 23,375 Reputation points Independent Advisor
1 answer

lost my files

Can I chat with a live agent? I lost my files and I'm not sure what happens I have had one note for a while.

Microsoft 365 and Office | OneNote | For education | Windows
asked 2025-10-02T23:48:48.8033333+00:00
Yoshicka 0 Reputation points
edited an answer 2025-10-03T00:04:52.4666667+00:00
Darren-Ng 2,860 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Help what can I do

My 365 Office is due but am unable to get new 11. I only use Outlook and occasionally Word what are my options if any to continue to get this. If I cancel will i still be able to use outlook and view what i have saved in Windows. I am old please have…

Microsoft 365 and Office | Other
asked 2025-10-02T23:48:48.55+00:00
Bev Aplin 0 Reputation points
commented 2025-10-03T01:31:40.15+00:00
EmilyS726 164K Reputation points Independent Advisor
1 answer

CLASSIC OUTLOOK IN WINDOWS 11. RULES ORGANIZED ALPHBETICALLY

CLASSIC OUTLOOK IN WINDOWS 11. RULES ORGANIZED ALPHBETICALLY

Microsoft 365 and Office | Microsoft Forms | Other
asked 2025-10-02T23:47:27.9366667+00:00
STANLEY WOOD 5 Reputation points
answered 2025-10-03T00:29:18.66+00:00
Randy Baroja 11,080 Reputation points Independent Advisor
0 answers

Outlook wont set up on samsung galaxy flip7

My outlook wont load my email, keep getting an error 'there is an error please try again'. Also authenticator not working either.

Microsoft 365 and Office | Other
asked 2025-10-02T23:35:22.93+00:00
Gerri Ramage 0 Reputation points
1 answer

I want to upgrade to Microsoft premium but when I bought it I was in another country so the region is not changing I am in America now

I am getting this message. You currently have a subscription from a different region. ConvBlockCurrencyCountryMismatch ConvBlockCurrencyCountryMismatch/00-e7541d762ba14f1894da7442dfa3f600-0000000000000000-01 October 2, 2025, at 11:33:12 PM UTC to upgrade…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2025-10-02T23:34:22.42+00:00
Bryan Prasad 0 Reputation points
answered 2025-10-03T00:40:54.7633333+00:00
Darhyl Amizola 20,915 Reputation points Independent Advisor
1 answer

Locked out of emails

I have my iphone setup on faceid for automatic signin for everything including my email. I just had dental implant surgery and my face was bruised and bleeding with gauze in my mouth. Microsoft mail refused to id me and said since they couldn’t recognize…

Microsoft 365 and Office | Other
asked 2025-10-02T23:05:22.9166667+00:00
Kelly Reeves 0 Reputation points
answered 2025-10-02T23:40:45.21+00:00
Estrella721 23,375 Reputation points Independent Advisor
1 answer

Stop Power Automate Premium, billing

Hi, I have an ongoing billing for Power Automate Premium, invoice no. PII REMOVED. I would like to stop this auto billing. Can you help.

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2025-10-02T23:03:46.62+00:00
Rob Needham 0 Reputation points
edited the question 2025-10-03T00:10:19.0833333+00:00
Jeanie H 4,225 Reputation points Microsoft External Staff Moderator
1 answer

unable to login to Microsoft 365 Business account

unable to login to our Microsoft 365 business account that has our Microsoft Business Standard subscription. The account is ******@techcsi.com. The associated contact email address is ******@specialmobility.org. We have tried to reset the password…

Microsoft 365 and Office | Other
asked 2025-10-02T22:49:48.03+00:00
Paul McClearn 0 Reputation points
answered 2025-10-02T23:42:11.5533333+00:00
Sumit D - IA 141.5K Reputation points Independent Advisor