Welcome to the unofficial Rivian Service Guide!
If you use or enjoy this, please consider donating some cash via ko-fi!
Best viewed here: https://github.com/kallisti5/rivian-service-guide/blob/main/README.md
Warning: Under warranty still? It is strongly advised that all service occurs through Rivian Service centers while your vehicle is under comprehensive warranty coverage.
Rivian is a registered trademark of Rivian.
This guide is unofficial and has no direct relationship with Rivian. The authors will accept no responsibility if the steps in this guide break your vehicle or void your warranty.
Things you may be quickly searching for :-)
- R1T/R1S Wiper blades
- Cabin Air Filter
- OEM: MANN FP 23 024
- 3rd party 210mm x 227mm x 30mm
- rare. Won't be carried at O'Reilly, Auto Zone, etc.
- Amazon HEPA
- Lug Nuts
- Should be torqued to 190 Nm / 140 Ft Lb in a standard star pattern
- RiDE Service Menu - NOT A TOY.
- Settings -> Service -> Enable Service Mode
- Tap top bar 5 times. Tap on quote 5 times.
- Recent Firmware (5 digit): 33748
- Old Firmware (4 digit): 7433
- Soft Reset - Can fix screen glitches, hotspot glitches, navigation issues, etc.
- Hold the far left and right buttons on the steering wheel for around 15 seconds.
- Hard Reset - Full computer restart.
- Warning: Vehicle will be unavailable for up to 60 minutes.
- Warning: Do not perform another reboot for 1-2 hours after performing this.
- Hold the far left steering wheel button and the emergency flasher for 15 seconds
- ODB2 Port
- No CAN bus available (not required on Electric Vehicles)
- Random ODB2 adapters will likely not work.
- Communicates over DoIP
Rivian offers their official service manual and tools to 3rd party shops for a standard shop fee.
Unfortunately Rivian does NOT offer DIY / consumer-focused Service Manuals or Diagnostic tooling (which even GM provides) which may violate several US states "Right to Repair" laws.
Using Texas as an example, HB 2963 requires:
"manufacturers provide spare parts, manuals, and required tools for products sold or used in Texas", effective Sept, 1, 2026
- SUBSB2B201 - Part Catalog for Parts Purchase - NO CHARGE
- SUBSB2B202 - Part Catalog + Service Manual + Online Training = $2,500/year
- SUBSB2B203 - Part Catalog + Service Manual + Online Training + Rivian Diagnostic Tools (RiDE) = $5,500/year
- SUBSB2B301 - Online Training Only = $500/year
These can be subscribed to via a single-use Shopify link and password by contacting [email protected] directly for access.
The shopify store is at https://rivian-service-subscription.myshopify.com, however you will need the one-time link to login.
The ODB2 port on the Rivian R1T seems to not offer standard CAN communications (as CAN is no longer required for electric vehicles).
The Rivian ODB2 port does however offer a standard DoIP interface (used by the likes of BMW, etc)
You can attach to this DoIP interfance, and get an ethernet link. Sniffing activity with Wireshark (which should be DoIP aware) shows no activity or communication.
Thoughts:
- The standard 510 Ohm resistor in the BMW adapters isn't the correct value to give access to DoIP.
- You have to provide a certificate to some silent network endpoint to authenticate for access.
Rivian runs a proprietary diagnostic server to service vehicle systems. (RiDE)
- Rivian technicians leverage Windows-based laptops
- Rivian technicians connect to their service vehicle's or service center's wifi network
- Rivian technicians connect to a corporate Rivian Palo Alto VPN
- Techs access a web-based diagnostic software system on an internal goriv.co domain
- The web-based diagnostic software communicates to the vehicle over their ODB2 service adapter
Rivian has extremely detailed historical logs / graphs about the state of every subsystem in your vehicle down to control pins being high or low.