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iotum Partner APIs - Application Programming Interface
iotum Communications Cloud (ICC) is a real time communications tool commercialised as a white-label product for partners to deploy their own branded version. iotum retails parts of the solution under the brands Iotum, FreeConference.com and Talkshoe. Most often, white-label solutions follow the Iotum model of service, which is similar to other enterprise offerings for scheduling, video meetings, webinars, transcriptions, recordings and physical meeting room support.
Numerous channel partners have deployed versions of ICC under their own brand, and sometimes with their own integrations and additional services.
This document outlines the interface characteristics of iotum’s platform for real time communication. The Application Programming Interface described within will provide methods by which developers may request and send instructions to and from the platform with the objective to integrate 3rd party applications, and extend ICC’s functionality.
ICC is a cloud-based, multi-tenant solution that provides scale and security. Below is a diagram outlining a high-level view of system architecture.
The Iotum Communication Cloud has a global network of media Points of Presence (POPs). These POPs connect to each other using Amazon’s high quality and low latency private network forming a network mesh architecture. The result is high quality voice and video for participants all across the globe.
Iotum currently has POPs in the following countries:
- United States
- Canada
- Germany
- Mumbai
- Hong Kong
- Tokyo
- Sydney
Iotum can add a media POP to any AWS region.
Inside our AWS implementation are services to cover:
- Account management and authentication
- Scheduling
- Text Chat
- Search
- Recording and File Storage
- Transcription