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This sample application showcases a Retrieval-Augmented Generation (RAG) system powered by a large language model (LLM), built to deliver smooth and efficient support chat experiences.

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RAG Support Chat

A Next.js-powered intelligent support chat application featuring a Retrieval-Augmented Generation (RAG) system powered by Google's Gemini LLM for context-aware, knowledge-based responses.

🎯 Overview

RAG Support Chat is an advanced AI-powered customer support solution that combines the power of Large Language Models (LLM) with Retrieval-Augmented Generation (RAG) technology. Unlike traditional chatbots, this system retrieves relevant information from your custom knowledgebase and uses it to generate accurate, contextual responses through semantic search and AI reasoning.

🚀 Key Features

RAG System Capabilities

  • 🧠 Retrieval-Augmented Generation: Combines semantic search with LLM reasoning for accurate responses
  • 🔍 Semantic Search: Advanced document retrieval using embedding-based similarity matching
  • 📚 Custom Knowledgebase Integration: Upload and index your own documentation for domain-specific responses
  • 🎯 Context-Aware Responses: AI generates answers based on retrieved relevant documents
  • 🔄 Dynamic Knowledge Retrieval: Real-time document search for each user query

User Experience

  • 💬 Intelligent Chat Interface: Modern, responsive chat UI with real-time messaging
  • ⚙️ Easy Configuration: Simple setup for API keys and knowledgebase management
  • 🎨 Modern Design: Built with Tailwind CSS and shadcn/ui components
  • 📱 Responsive Layout: Works seamlessly across desktop and mobile devices
  • 🌙 Dark Mode Support: Elegant theme switching capabilities

🏗️ Architecture

RAG Pipeline

  1. Document Ingestion: Your knowledgebase content is processed and indexed
  2. Query Processing: User questions are analyzed for semantic meaning
  3. Information Retrieval: Relevant documents are retrieved using semantic search
  4. Context Augmentation: Retrieved content is formatted as context for the LLM
  5. Response Generation: Gemini LLM generates accurate responses based on the context
  6. Answer Delivery: Contextual, knowledgebase-backed responses are delivered to users

🎯 Use Cases

  • Customer Support: Automated, accurate responses to customer inquiries
  • Internal Knowledge Base: Employee self-service for company information
  • Product Documentation: Interactive documentation assistance
  • FAQ Automation: Dynamic FAQ responses based on your content
  • Training and Onboarding: Interactive learning assistance

📈 Benefits of RAG Architecture

  • Accuracy: Responses are grounded in your actual documentation
  • Relevance: Semantic search ensures contextually appropriate information retrieval
  • Scalability: Easy to update knowledgebase without retraining models
  • Cost-Effective: Leverages existing LLMs while maintaining domain expertise
  • Transparency: Clear connection between responses and source documents

Technical Components

  • Frontend: Next.js 14+ with TypeScript and Tailwind CSS
  • LLM Integration: Google Gemini API for natural language processing
  • Semantic Search: Custom implementation for document retrieval
  • State Management: React Context for configuration and chat state
  • UI Components: shadcn/ui for consistent, accessible interface

🛠️ Getting Started

Prerequisites

  • Node.js 18+
  • npm, yarn, pnpm, or bun
  • Google Gemini API key (for LLM capabilities)
  • Your knowledgebase content (documents, FAQs, support articles, etc.)

Installation

  1. Clone the repository:
git clone <your-repo-url>
  1. Install dependencies:
npm install
# or
yarn install
# or
pnpm install
# or
bun install
  1. Create a .env.local file in the root directory:
# Add any required environment variables here
NEXT_PUBLIC_APP_URL=http://localhost:3000
  1. Run the development server:
npm run dev
# or
yarn dev
# or
pnpm dev
# or
bun dev
  1. Open http://localhost:3000 with your browser to see the result.

RAG and LLM Resources

Framework Documentation

About

This sample application showcases a Retrieval-Augmented Generation (RAG) system powered by a large language model (LLM), built to deliver smooth and efficient support chat experiences.

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