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1. customer_demo customer_demo Public

   This project is a sample web site for demonstrating Cisco Webex Contact Center (WxCC) digital channels.

   HTML 1 1

2. voice-trigger-workflows voice-trigger-workflows Public

   This project is intended as a rapid prototyping and/or demonstration tool to provide agents with the capability to trigger workflows (i.e., trigger webhooks) from the telephony channel on Webex Con…

   HTML 1

3. adhoc-record adhoc-record Public

   WxCC Ad-hoc call recording is a headless widget to pasue a call on arrival. Agents can then use the native pause/resume button to adhoc record calls.

   JavaScript

4. shared-voicemail shared-voicemail Public

   This project is intended as a sample widget to provide a visual Message Waiting Indicator (MWI) on a "shared" Webex Calling voicemail box for agents using the Webex Contact Center (WxCC) desktop.

   Vue

5. post-call-work post-call-work Public

   This project creates a headless widget that automatically places an agent into an idle post-call-work state when the agent sets a Boolean CAD (call-associated data) variable to true before the inte…

   JavaScript

6. quick-transfer quick-transfer Public

   This project is intended as a sample widget for Webex Contact Center, that enables the transferring of a call with a single click. It can also, optionally, be used as a speed dial when not on an ac…

   Vue