Zajil significantly enhances call center operations by leveraging advanced AI technologies. Developed during the Falcon Hackathon, Zajil aims to transform traditional customer service into a more efficient, scalable, and cost-effective operation using cutting-edge AI.

Zajil utilizes Falcon's state-of-the-art AI models and AI71's API Hub to offer:

• 24/7 Automated Customer Service: Using AI to manage calls and texts at any time.
• Multilingual Support: Engaging customers globally in various languages.
• Intelligent Response Handling: Employs NLP to understand and respond to customer queries effectively.

Zajil was created by a diverse team of experts, each bringing unique skills from fields including computer science, information systems, and graphic design.

Zajil is designed to:

• Reduce Operational Costs: Minimizing the need for extensive human agent networks.
• Increase Efficiency: Speeding up response times without compromising quality.
• Enhance Customer Satisfaction: Providing consistent and accurate responses.

To explore or contribute to Zajil:

1. Clone the repository: git clone https://github.com/Cat9199/Zajil-Falcon.git
2. Install dependencies: pip install -r requirements.txt
3. Start the application: flask run

Explore our detailed presentation on the development and impact of Zajil: Zajil Presentation

Watch the Video Here

• Challenge: Demonstrating practical AI uses in everyday business processes.
• Innovation: Showcasing a scalable model for global customer service.

We are keen on collaborative growth and warmly welcome contributions:

• Fork this repository.
• Create your feature branch (git checkout -b feature/AmazingFeature).
• Commit your changes (git commit -m 'Add some AmazingFeature').
• Push to the branch (git push origin feature/AmazingFeature).
• Open a Pull Request.

For further details, reach out to us at: [email protected]

Special thanks to the Falcon Hackathon organizers, AI71, and all mentors who supported the development of Zajil.