How do I fix the error "Record is managed by an App on this account, and cannot be deleted"?
Use the app’s Settings tab to remove domains associated with App Platform apps.
Validated on 22 May 2025 • Last edited on 4 Jun 2025
If your app using Docker images fails to deploy and the logs are vague or missing, for example you see ERR: container "my-app" in pod "my-app-123456-1234" is waiting to start: trying and failing to pull image with no deploy logs, follow these steps to troubleshoot:
--platform=linux/amd64).latest or debug. Duplicate tags can create conflicts with a cached version when pulling the image. Instead, use a unique tag such as vX.Y.Z or latestv1.docker build --no-cache -t $tag_name.COPY command may work locally on an Apple M3 Chip machine, but not Linux AMD64.Use the app’s Settings tab to remove domains associated with App Platform apps.
Increase the heap memory by setting the environment variable NODE_OPTIONS=–max-old-space-size=4096.
Delete the existing dev database and create a new one. Then make sure that the app deployment completes successfully.
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