Micro Focus ITSMA

Integration version: 5.0

Overview

Configure Micro Focus ITSMA integration in Google Security Operations

For detailed instructions on how to configure an integration in Google SecOps, see Configure integrations.

Actions

Create Incident

Description

Create a new incident.

Parameters

Parameters Type Default Value Description
Display Label String N/A The display label of the incident.
Description String N/A The description of the incident.
Impact Score String N/A The impact scope of the incident.
Urgency String N/A The urgency of the incident.
Service ID String N/A The ID of the category of the incident.

Run On

This action runs on all entities.

Action Results

Entity Enrichment

N/A

Insights

N/A

Script Result
Script Result Name Value Options Example
incident_id N/A N/A
JSON Result
N/A

Ping

Description

Test Connectivity.

Parameters

N/A

Use cases

N/A

Run On

This action runs on all entities.

Action Results

Entity Enrichment

N/A

Insights

N/A

Script Result
Script Result Name Value Options Example
is_success True/False is_success:False
JSON Result
N/A

Update Incident

Description

Update an existing incident

Parameters

Parameter Type Default Value Description
Incident ID String N/A The ID of the incident.
Display Label String N/A The updated display label of the incident.
Description String N/A The updated description of the incident.
Impact Score String N/A The updated impact score of the incident.
Urgency String N/A The updated urgency of the incident.
Service ID String N/A The updated ID of the category of the incident.

Use cases

N/A

Run On

This action runs on all entities.

Action Results

Entity Enrichment

N/A

Insights

N/A

Script Result
Script Result Name Value Options Example
is_succeed True/False is_succeed:False
JSON Result
N/A

Update Incident External Status

Description

Update the external status for an incident.

Parameters

Parameter Type Default Value Description
Incident ID String N/A The ID of the incident.
Status String N/A The updated external status of the incident.

Use cases

N/A

Run On

This action runs on all entities.

Action Results

Entity Enrichment

N/A

Insights

N/A

Script Result
Script Result Name Value Options Example
is_succeed True/False is_succeed:False
JSON Result
N/A

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