People + AI = the future of customer service! Learn how AI agents can help your customer service teams solve complex problems and deliver a better customer experience: https://lnkd.in/ejNNbbsi
Oracle Customer Experience
IT Services and IT Consulting
Austin, Texas 63,189 followers
From customer acquisition to retention, Oracle CX Cloud helps brands build, manage, and maintain customer relationships.
About us
A customer’s experience with your brand has become just as important (or maybe more) than the products and services that you provide. Customers are more demanding than ever and expect: -Perfectly timed and personalized experiences -A seamless, frictionless experience across multiple channels -As close as they can get to instant gratification So, how customers use, interact with, and experience a brand now drives innovation. Bearing this in mind, leading brands rely on Oracle CX Cloud to help entice and delight customers from across the spectrum of sales, service, commerce, and marketing. It provides data-driven insights to create more engaging experiences across multiple channels and devices.
- Website
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https://www.oracle.com/cx/
External link for Oracle Customer Experience
- Industry
- IT Services and IT Consulting
- Company size
- 10,001+ employees
- Headquarters
- Austin, Texas
- Founded
- 1977
- Specialties
- Technology, IT, Customer Experience, CX, Customer Service, Marketing, Cloud, Applications, Cloud Apps, Emerging Technologies, Sales, Service Cloud, Commerce, and CX Marketing
Updates
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Join our own Chris Leone at #AIWorld to hear how embedded generative AI and AI agents can help your business innovate, grow, and compete: https://lnkd.in/eTXFiatU
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AI agents are set to transform how businesses operate. Learn how to prepare your organization: https://lnkd.in/eGFJHvp9
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Join us at #AIWorld to learn how you can identify high-value opportunities, rethink organizational roles, and build internal momentum for AI adoption that delivers big changes: https://lnkd.in/eXiZmWeR
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Get powerful insights and real results with AI agents embedded directly into your financial, HR, customer experience, and supply chain systems: https://lnkd.in/e-cp6NDg
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At #AIWorld, you can gain the practical skills to activate AI across your CX strategy. Whether you're just getting started or looking to scale AI adoption, you won’t want to miss this session: https://lnkd.in/eHjDR2XM
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Don’t just compete—lead the pack. Our Fusion Cloud Applications can help your business cut costs, drive productivity, and delight customers. https://lnkd.in/eF3kpFrc
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AI isn’t just a tool—it’s a teammate. Learn how to manage AI agents with clear roles, escalation paths, and integration into your service team for better customer experiences. https://lnkd.in/eFNT4xdr
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Join our own Steve Miranda and Mike Sicilia at #AIWorld to discover how new AI capabilities embedded in Oracle Applications can support your employees and customers in ways that were impossible before: https://lnkd.in/e6YMSC37
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With built-in AI and practical insights, our Fusion Cloud Sales can help your team better understand their customers and automate repetitive tasks. Learn why we’re recognized as a Leader: https://lnkd.in/est_Cwi8
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