Senior Collections Manager

Senior Collections Manager

Location: South Johnson County | Industry: Professional Services

About Us

We are a respected professional services firm recognized for delivering exceptional value and trusted expertise to our clients. As part of our continued growth, we are seeking a seasoned Senior Collections Manager to oversee our accounts receivable and collections function, ensuring financial stability while preserving strong client relationships.

Role Overview

The Senior Collections Manager will lead our collections strategy, manage a high-performing team, and partner with senior leadership to optimize working capital. This role requires a balance of financial acumen, leadership, and diplomacy to safeguard cash flow while maintaining the firm’s reputation for professionalism and client service.

Key Responsibilities

• Lead, mentor, and develop a team of collections specialists.
• Design and execute strategies to improve collections efficiency and reduce delinquency.
• Maintain positive client relationships while addressing payment issues with discretion and professionalism.
• Partner with Finance, Legal, and Client Service teams to resolve disputes and streamline billing processes.
• Deliver accurate forecasting, reporting, and analysis of receivables to senior management.
• Ensure compliance with firm policies and applicable regulations.

Qualifications

• 7+ years of progressive experience in collections, credit, or AR management, with at least 3 years in a leadership role.
• Background in a professional services or client-facing environment strongly preferred.
• Demonstrated success in improving collection rates and leading teams.
• Excellent communication, negotiation, and problem-solving skills.
• Strong analytical ability with proficiency in financial systems and reporting tools.

What We Offer

• Competitive compensation and performance incentives.
• Comprehensive benefits (medical, dental, vision, retirement).
• Professional growth opportunities in a firm that values innovation and collaboration.
• A culture that balances accountability with respect for client service.

Morgan Hunter has served Kansas City-area employers to help them meet a range of hiring needs, from temporary staffing to direct-hire placements. We’re more than just a recruiting firm—we’re a partner and a performer, leveraging our relationships and expertise to match companies with sought after talent. Thoughtful and thorough in our approach, we're also responsive and efficient, creating an enjoyable experience —because everyone deserves to find the right fit.