Global Customs Compliance Manager Logistics

Who We Are:

Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today.

JOB MISSION:

Ensure compliance with international trade laws and customs regulations. Drive the development of robust compliance frameworks, mitigate regulatory risks and work to enable seamless cross-border trade. Play a pivotal role in protecting the company’s global reputation and promoting operational efficiencies.

MAJOR ACCOUNTABILITIES:

• Ensure Compliance with US Import and Export Regulations.
• Supervise accurate Trade Documentation and Recordkeeping.
• Oversee Customs and Import Operations; ensure compliance with CBP.
• Work closely with external customs broker.
• Be liaison for Customs and other agencies.
• Ensuring vendor audits (C-TPAT) are completed in a timely manner.
• Oversee customs Risk Management and Internal Controls.
• Work cross functionally with global teams to ensure alignment in processes/procedures.
• Manage compliance activities as they pertain to C-TPAT, AEO and ISF).
• Liaison with Development, Sourcing, Finance and Purchasing Teams.
• HTS and Origin.
  
  

REQUIREMENTS FOR SUCCESS:

• Bachelor’s degree or a minimum of 10 years’ experience of customs compliance.
• Certified Customs Broker, preferred.
• Experience developing, leading, and managing a team.
• Experience of working with global markets.
• Strong verbal and written skills utilizing appropriate demeanor, proper grammar/spelling, and respectful tone to communicate clearly and effectively.
• Strong skills in Microsoft Office (Word and Excel) and email.
• Strong organizational, communication, presentation and interpersonal skills; detail oriented.
• Attention to detail, learning mind-set and collaborative mindset/working style. Ability to learn and retain processes and procedures in a changing environment.
• Sit/stand and work on a computer for long periods of time.
• International and domestic travel (20%) is expected.
  
  

Regular Associate Benefits

Our products are only as good as the people we hire, so we make sure to hire the best and treat them accordingly. New Balance offers a comprehensive traditional benefits package including three options for medical insurance as well as dental, vision, life insurance and 401K. We also proudly offer a slate of more nontraditional perks – opportunities like online learning and development courses, tuition reimbursement, $100 monthly student loan support and various mentorship programs – that encourage our associates to grow personally as they develop professionally. You’ll also enjoy a yearly $1,000 lifestyle reimbursement, 4 weeks of vacations, 12 holidays and generous parental leave, because work-life balance is more than just a buzzword – it’s part of our culture.

Temporary associates are provided three options for medical insurance as well as dental and vision insurance and an associate discount.

Part time associates are provided 401k, short term disability, a yearly $300 lifestyle reimbursement and an associate discount.

Equal Opportunity Employer

New Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran.