Director of Operations

The Lake Club is seeking a dedicated and experienced Director of Operations to join our leadership team. This senior-level role will oversee the execution of major and minor projects throughout the community while working closely with the General Manager to support long-term planning, operational consistency, and interdepartmental coordination.

As The Lake Club continues to mature, we are facing more complex maintenance needs related to amenities, landscaping, and infrastructure. The Director of Operations will lead the charge in addressing these challenges through hands-on project management, vendor coordination, and proactive problem-solving.

This position serves as second-in-command to the General Manager and plays a critical role in ensuring the community's high standards are upheld across departments.

Key Responsibilities

• Lead the execution of infrastructure, landscaping, and capital improvement projects.
• Identify maintenance issues proactively and ensure they are addressed promptly.
• Collaborate with vendors to secure competitive bids and manage project timelines.
• Supervise the Community Services Manager and Maintenance operations.
• Ensure projects align with community goals and budgetary expectations.
• Serve as a liaison with landscaping teams to ensure high-quality presentation and functionality.
• Track and maintain ongoing project schedules and status updates for reporting.
• Work closely with the General Manager to implement Board directives and long-term planning strategies.
• Support the enforcement of HOA policies and standards in collaboration with other departments.
• Maintain accurate documentation related to work orders, proposals, and contracts.
  
  

Qualifications

• Experience in HOA operations, project management, or a related field is valuable.
• Strong organizational and time management skills.
• Excellent communication and interpersonal abilities.
• Ability to read site plans and work with contractors, vendors, and external contacts.
• An advanced associate or bachelor’s degree in business, engineering, construction management, public administration, architecture, environmental science, or a related field is not required but would be a plus.
• Familiarity with HOA governing documents and Florida Statutes (Chapter 720) is preferred.
• CAM license preferred or willingness to obtain.