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Senior Vice President of Talent Acquisition and Recruitment at SBH Fashion
Hiring a Director of Operations to lead the way. In this high-impact role, you’ll oversee logistics, freight, warehouse operations, and cross-functional execution - building systems, optimizing partnerships, and driving change management initiatives that enable sustainable, scalable growth. You’ll work closely with senior leadership and play a critical role in shaping the operational foundation for our next chapter.
Warehouse Operations
Own the relationship with our 3PL warehouse, ensuring high performance across receiving, inventory management, order fulfillment, and returns.
Optimize warehouse operations to improve SLAs, reduce costs, and support evolving DTC, wholesale and retail needs.
Monitor inventory accuracy and flow across channels; partner with Planning. Merchandising, Ecomm, and Retail to align on restocks and new product launches.
Drive initiatives around warehouse tech tools, process automation, and scalability.
Serve as the key liaison between the 3PL warehouse and stores to ensure accurate and timely deliveries.
Partner with warehouse teams to optimize store fulfillment processes, manage returns to warehouse, and troubleshoot store-level inventory issues.
Work closely with freight vendors to ensure efficient, cost-effective store deliveries and manage domestic shipping performance.
Supply Chain & Logistics
Manage end-to-end freight operations—international and domestic—including ocean, air, ground, and parcel carriers.
Negotiate contracts and manage vendor performance across freight and shipping.
Build and refine freight strategies to support margin goals and ensure timely delivery to both customers and stores.
Track and optimize landed costs, including tariffs, duties, and accessorial fees; ensure compliance with trade regulations.
Collaborate with Finance on freight forecasting, landed cost modeling, and budget planning
Partner with Product Development, Planning, and Merchandising to ensure accurate and timely delivery of inventory
Cross-Functional Project Leadership
Lead cross-functional projects to support growth initiatives, working with leadership to define scope, timelines, and resource plans.
Monitor and report on project performance, escalating risks and ensuring projects deliver on time and within scope.
Collaborate with Product, Merchandising, and Marketing to ensure operational alignment.
Systems & Process Optimization
Drive data integrity, systems compliance, and standard operating procedures across departments
Champion operational change, identifying areas for improvement and leading the adoption of new tools, processes, and systems.
Build cross-functional alignment and drive accountability with both internal teams and external partners
Cross-Functional Leadership
Serve as central operations partner across the business, ensuring alignment between departments and timely execution of cross-functional initiative
Partner with leadership to build internal communication and planning systems to drive accountability and clarity
Manage, mentor and build an impactful ops team; create clarity around roles, responsibilities, and KPIs
About You
7–10 years of experience in Operations, Logistics, or Supply Chain, ideally within a high-growth DTC or omnichannel retail brand.
Deep expertise across warehouse ops, freight, and vendor management.
Demonstrated success leading cross-functional projects and scaling processes in fast-paced environments.
Strong communication skills and experience influencing across functions and levels.
Highly organized and data-literate; proficient in Excel/Google Sheets and comfortable building complex templates.
ERP or OMS experience preferred
Salary $150,000-$175,000 + bonus
Seniority level
Director
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Staffing and Recruiting
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