REGAL’s cover photo
REGAL

REGAL

Technology, Information and Internet

Transform your customer experience with Voice AI Agents.

About us

Regal is the AI Agent Platform for enterprise CX. Generative AI Agents are transforming customer expectations and the types of customer experiences business can build. The biggest opportunity is in support, sales and operations calls at consumer businesses. Regal helps overcome three hurdles: 1. We make it easy to build, test, deploy, and monitor autonomous AI Agents that are low-latency, omniscient, and always available. 2. We connect with your first-party customer data to perfect every customer conversation. 3. We give you the A/B testing tools needed to test a blend of Regal AI Agents and your AI-enhanced human agents, and build a culture of continuous improvement in your contact center without requiring engineering resources.

Industry
Technology, Information and Internet
Company size
51-200 employees
Headquarters
New York
Type
Privately Held
Founded
2020

Locations

Employees at REGAL

Updates

  • View organization page for REGAL

    7,187 followers

    🚀 The future of CX: Voice AI Agents! Meet the Regal Voice AI Agents. They can autonomously handle millions of calls using AI that acts human around the clock. Whether it's 2 AM or 2 PM, it’s all about delivering instant, personalized responses. ⚡ For you: Lower wait times, better CSAT. ⚡ For your customers: Seamless support anytime. 👉 Want to experience it yourself? Demo our AI Phone Agent today: https://lnkd.in/eviTKFmj

  • View organization page for REGAL

    7,187 followers

    🚀 Excited to announce the Voice AI event happening November 5th in San Francisco! Join Bo Xie from OpenAI, Russ d'Sa from LiveKit, Alex Levin from Regal, and Lily Clifford from Rime for an evening of networking and discussion with leaders shaping the future of voice experiences, from real-time communication to enterprise AI and CX innovation. 📍 Emergence Capital Office, San Francisco 🕔 5:30–7:30 PM PT 🎤 Panel + Q&A + Networking Seats are limited — request your invite here → https://lnkd.in/eZa_h5Gn #VoiceAI #AI #Networking #TechEvents #RegalAI #LiveKit #Rime

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  • What happens when you teach AI how to negotiate? a360inc, a leading legal and lending solutions provider, needed to reach more notaries to optimize pricing for every contract signing job—but manual calling limited capacity, increased costs, and left valuable bids on the table. Our team at Regal built an AI agent that could: 🧠 Negotiate in real time using dynamic, rule-based pricing 🗣 Rotate between multiple personas for credible, fair conversations 📊 Capture and structure every bid automatically via our LLM-driven Custom AI Analysis ⚙️ Push data directly into their CloseClear platform for faster fulfillment The result? 80% lower cost per call, $400K saved on bid collection, and a 95% positive notary sentiment. We love collaborating with partners like Henry Davidson and Meredith McCrory-Laws on this innovative use of AI and there’s more to come! 👉 Check out the full case study here: https://lnkd.in/dryJiB6V 

  • HLTH Vegas is almost here… stop by the Regal booth to meet our AI Agent Specialists and get a hands-on demo of how to build an AI voice agent for real healthcare use cases. You’ll see firsthand how agents can streamline patient engagement, scheduling, and more. Plus - don’t miss our giveaways, prizes, and the return of our legendary Popsicle AI Agents🍦🤖 to keep you cool on the show floor. See you at HLTH! #HLTH2025 #VoiceAI #HealthcareInnovation #RegalAI

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  • AI voice agents are becoming more capable every day—handling multi-turn conversations, complex actions, and driving real business outcomes. But here’s the challenge: manual testing alone can’t keep up. Non-deterministic responses, diverse customer personas, and complex telephony flows mean gaps slip through, and at scale, those gaps multiply. That’s why comprehensive testing isn’t optional. It’s the difference between an AI agent that works in theory and one that delivers reliably in production. In our new guide, we break down: ✅ The 3 layers every AI voice agent must be tested on (logic, voice, telephony) ✅ When to use manual vs. automated testing ✅ How Regal’s simulation-based testing helps you scale with confidence 👉 Full post here: https://lnkd.in/gy9Be8_D

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  • 🚀 Exciting news! Regal was featured in Built In's roundup of Artificial Intelligence in Business! Our AI voice agents are built for impact, from powering real-time insights with RAG to helping enterprises achieve measurable results at scale. See the full list here: https://lnkd.in/efBum6xc 👉 We’re also growing! Open roles span Customer Success, Marketing, Product, and Sales: https://lnkd.in/gMcUizYH #AI #VoiceAI #AIagents #Hiring

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