Empathy doesn’t have to take a backseat in AI-enabled CX. With the right solutions, AI enhances human connection, helping agents focus on meaningful moments—while AI handles the rest. 🤝 Balance automation with emotion—discover how in our expert guide. 🔗 [Download the guide now] https://ow.ly/Rp4j50VAhMY #EmpathyAndAI #HumanTouch #CXLeadership
Quiq
Software Development
Bozeman, MT 24,739 followers
The only enterprise agentic AI platform that IT, CX, and eCommerce leaders can agree on.
About us
At Quiq, we are reimagining how brands engage with their customers. As leaders in enterprise agentic AI for customer experience (CX), we empower businesses to deliver personalized, proactive support across every touchpoint along the customer journey—at scale. Brands benefit from our AI Agents, a cutting-edge AI Contact Center, and advanced AI-powered business process automation capabilities to create multimodal, omnichannel experiences and seamless handoffs from AI to human agents. From voice and email to digital messaging, including web chat, SMS, Apple Messages for Business, WhatsApp, and more, Quiq makes it easy for brands to give their customers exceptional, yet cost-effective, service on their preferred channels. Created by CX and AI experts, Quiq’s AI Studio is a purpose-built, model-agnostic platform that simplifies and accelerates the AI development life cycle. It comes with a complete ecosystem of tools and integrations, as well as AI guardrails and real-time observability – everything you need to design, build, test, deploy, manage, and scale custom AI solutions. Whether you leverage AI Studio to rapidly build agentic AI solutions in-house, have the Quiq experts do it before handing you the reigns, or a combination of the two, you'll soon understand why our customers have described Quiq as "white glove service in a clear box." There's no "black box AI" here. Trusted by global leaders like Volvo, Brinks Home, and IHG Hotels & Resorts, Quiq helps brands bring their AI strategies to life with confidence. With unrivaled expertise and a relentless focus on CX, we’re here to help your business achieve the seamless journeys you've always dreamed about.
- Website
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https://quiq.com
External link for Quiq
- Industry
- Software Development
- Company size
- 51-200 employees
- Headquarters
- Bozeman, MT
- Type
- Privately Held
- Founded
- 2015
- Specialties
- Agentic AI, Customer Experience, and CX
Locations
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Primary
Get directions
22 South Grand Avenue
Bozeman, MT 59715, US
Employees at Quiq
Updates
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Quiq is presenting at the October 1st the Directors Club AI Expo for Customer Service Excellence! 🚀 Catch us for: Part 1: Elevate Contact Centre Ops (08:30–10:00 BST) Part 2: Automate Service Delivery (10:30–12:00 BST) See real AI solutions in action. Register free: https://ow.ly/8H9150WUfSc #AIExpo2025 #CustomerService #AIInnovation
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This is your final boarding call 🛫 Don’t miss this inside look at how Spirit Airlines is actively migrating its menu-based self-serve experience to agentic #AI agents capable of having personalized, omnichannel interactions. Join us Friday, September 26th at 9am PDT to learn how Spirit uses #agentic AI agents to: ✓ Handle nuanced requests and multi-turn conversations without pre-defined menus ✓Autonomously take action and complete complex tasks across multiple systems ✓Create a true omnichannel experience without losing conversational context Hurry, there’s still time to register 👉http://bit.ly/46khuiY
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🚀 Say goodbye to the struggle of choosing between building complex AI agents from scratch or settling for inflexible, off-the-shelf solutions! What if you could have it all? 🌟 Quiq's AI Studio is the ultimate platform that combines the agility of "buy" with the freedom to "build"! Watch our video to learn how you can effortlessly create, test, and launch enterprise-ready #AI agents faster than ever—without any vendor lock-in and with complete observability. Don't miss out on unlocking your AI potential! Watch now to see how Quiq’s AI Studio can transform your development process! 👇 https://ow.ly/ElR350WtCYh #LLM #GenAI #AIAgent #EnterpriseAI #AITools
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We’re less than a month out from #CCWEurope! If you haven’t scheduled a meeting with our team yet, the clock is ticking! ⏰ 🙋Standing by to answer all your #AgenticAI for #CX questions, and show you a live demo, are Chris Humphris, Nigel Wilson, Chris Barrow, and Steve Michailidis. 🧑🎓Don’t just take it from us though… Attend our MasterClass on pushing the limit of CX excellence with Accor SVP Mengxin Wang on 7 October at 14:35. Did you know that #AIagents aren’t just for #CustomerService or the #ContactCenter? Our #AI agents can also be deployed for revenue-driving #CustomerEngagement and #AIforSales use cases, including lead capture, personalized product carousels, upsells, and more.📈 CX outcomes – not just answers.🤩 Book your meeting to learn more! 🤝 🔗 LINKS BELOW Book a meeting with us: https://ow.ly/kJ4g50WUe6C MasterClass: https://ow.ly/XXer50WUe6A #AIagents #CXInnovation #CustomerExperience
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See Quiq at the Directors Club Club Oct 1 AI Expo for Customer Service Excellence! Part 1: Elevate Contact Centre Ops (08:30 BST) Part 2: Automate Service Delivery (10:30 BST) Register now—free: https://lnkd.in/g3ggEMyD #AIExpo2025 #CustomerExperience #AIForCX
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"How does Roku’s AI agent handle vague customer requests like 'It’s not working'? 🤔 In this clip, Max demos how Roku's agentic AI: ✅ Clarifies vague inputs in real-time ✅ Adapts to customer needs with process guides ✅ Provides tailored solutions for troubleshooting and account issues See the AI in action and learn how it transforms support. 🎥 Watch the video: https://lnkd.in/gTrqe6x5 #CustomerSupport #AI #AgenticAI #Roku #Quiq
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Quiq reposted this
Day 1 sessions at #CRSSanDiego wrapped with our Practitioner Pop-Up — where attendees drove the discussion! Small groups tackled challenges, shared insights, and learned from fellow #CX leaders. Thank you to our partner Quiq. #EITK15
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🔊We’ve got some heavy hitters lined up for #CCWEurope: Chris Humphris, Nigel Wilson, Chris Barrow, and Steve Michailidis - MSc. 🗓️Don’t miss this chance to ask them what makes our #AIagents truly agentic and how leading brands in #Retail, #Travel, #Hospitality, #Consumer Services, and other industries are leveraging our #AI throughout the #CustomerJourney to drive revenue, resolutions, and smiles on voice, email, web chat, and messaging channels, including Apple Messages for Business and WhatsApp. 🤖We’re not just talking about transformational #CX – we’ve deployed #agenticAI solutions that have our customers completely rethinking how they engage and serve their customers, from pre-sale #CustomerService to transaction, and post-sale support. 🧑🎓Don’t just take it from us though… Attend our MasterClass on pushing the limit of CX excellence with Accor SVP Mengxin Wang on 7 October at 14:35. Book your meeting today! 🤝 🔗 LINKS BELOW Book a meeting with us: https://bit.ly/3JdgF2s 🔗 to MasterClass: https://lnkd.in/gTxznxvS 🔗 Register for CCW: https://lnkd.in/eUvMjiwX
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Accor teamed up with Quiq to take #CustomerService to new heights, achieving an impressive 89% CSAT across four properties! 🏨💯 From seamless bookings to skyrocketing intent-to-book metrics, the impact is off the charts! 📈 Dive into the inspiring journey of how Accor revolutionized their customer experience: https://ow.ly/2aPJ50QK6Xa) Join us in celebrating #CustomerExperience and #InnovationWins in hotel tech! 🔥