We’re spinning up something extraordinary at #CXUnifiers25! 🎶 From Coca-Cola to Google, Walmart to Walgreens — the biggest and most iconic brands are coming together in Nashville to reimagine customer experience. 📅 Sept. 29–Oct. 1 Don’t miss your chance to be part of it. Register to watch virtually: https://lnkd.in/eXuNNr3k
Sprinklr
Software Development
New York, NY 562,862 followers
Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM).
About us
Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale — across every customer touchpoint. By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr’s unified platform provides powerful solutions for every customer-facing team — spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management — enabling enterprises to unify data, break down silos, and act on real-time insights. Today, 1,900+ enterprises — including Microsoft, P&G, Samsung, and 60% of the Fortune 100 — rely on Sprinklr to help them deliver consistent, trusted customer experiences worldwide.
- Website
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https://www.sprinklr.com/
External link for Sprinklr
- Industry
- Software Development
- Company size
- 1,001-5,000 employees
- Headquarters
- New York, NY
- Type
- Public Company
- Founded
- 2009
- Specialties
- Social Media Management, Customer Experience Management, and Enterprise Cloud Computing
Locations
Employees at Sprinklr
Updates
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We’re just days away from #CXUnifiers25 in Nashville 🎸 Hear from CX visionaries across American Airlines, AWS, Walgreens & more as we Reimagine Extraordinary! Register now to tune in virtually 👉 https://lnkd.in/eUqHkBb2
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🌍 It’s World Tourism Day on September 27th — but this isn’t just a day for travel brands. Every business that touches a customer journey has something to learn from tourism. Traveling is one of the most emotional, high-stakes customer experiences out there. ✈️ In this article, we explore how travel is the ultimate CX test. 👇 Read the full piece below. #WorldTourismDay #CustomerExperience #CX #TravelCX #CXM #Marketing #DigitalExperience
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If you think “good enough” CX is enough… think again. The last best experience anywhere has become the expectation everywhere. Are you ready to lead the experience revolution—and exceed it? We're just a few days away until our flagship event: CXUnifiers 2025 in Nashville—an exclusive gathering of the world’s most forward-thinking marketing, service, and insights leaders. This year’s theme, “Reimagine Extraordinary,” is a bold call to action for CX leaders to challenge the status quo, shatter silos and elevate what’s possible across every touchpoint. Join us virtually Sept. 30. Register to save your spot now ➡️ https://lnkd.in/eUm2YAPx #CXUnifiers25 #UnifiedCXM
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🎉 Today we celebrate 16 years of Sprinklr! A huge thank you to our incredible customers, trusted partners, and—most importantly—our Sprinklrites who bring our vision to life every day. 💜 This milestone is made even more special by celebrating Sprinklrites who reached their own 10-year anniversaries with us this year. Your dedication is the foundation of our journey. Here’s to the next chapter of reimagining customer experience. Together. #Sprinklr16 #SprinklrLife #UnifiedCXM
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We’re excited to welcome Heather E McGowan, Future of Work Strategist and one of Forbes' Top Female Futurists, to #CXUnifiers25! 🗓️ Session: The Augmented Imperative: Thriving Alongside AI 🕤 9:30–10:00 AM | 📍 Nashville Heather will explore how leaders and teams can embrace AI to unlock human potential and drive transformation. Register now to be part of the conversation 👉 https://lnkd.in/eQRAcKbK
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✨ UNIFY ✨ EXTRAORDINARY ✨ AI ✨ NASHVILLE ✨ INSIGHTS ✨ MARKETING ✨ SERVICE ✨ FUTURE ✨ EXPERIENCE Each word is a pillar of what makes #CXUnifiers25 the can't-miss event of the year. Join us virtually as we unlock insights, elevate service, and shape the future of marketing with AI-powered experiences. Register to watch: https://lnkd.in/eWkEzzHn
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The biggest myth in franchise marketing? That consistency and local relevance can’t coexist. Most brands pick one: A. The Iron Fist: Enforce rigid templates. Zero local flavor. Franchisees resent it. B. The Free-For-All: Rogue local ads. Brand diluted. Wasted resources. ...and end up with the same problems: confused customers, angry franchisees, and wasted ad dollars. The best franchises? They choose C. The Symphony. HQ sets the score: vision, assets, guardrails. Local teams play the notes: culture, language, trends. That’s how Domino's Pizza Japan can drop rapping animal ads and still sound exactly like Domino's. It’s not control vs. chaos. It’s freedom within a framework. Stop choosing between two bad options. Learn how to conduct the symphony with the 5 pillars outlined in our latest guide → https://lnkd.in/eeFtCwHf
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🚨 La réalité du marketing conversationnel chez L'Oréal Rejoignez-nous pour découvrir comment l’automatisation et l’IA permettent à L’Oréal de personnaliser les conversations digitales de façon authentique et humaine à grande échelle et générer des ventes. 🎙️ Avec la participation de Gabrielle Moati Ollivier, Global Consumer Care Experience Director et Lea Abou Jaoude, Global Program Manager de chez L’Oréal & Mathilde Schmitt, Lead Managed Services Consultant, Sprinklr. 📍 Workstation Paris – Événement en présentiel, places limitées. 💡 Une discussion à ne surtout pas manquer. Inscrivez-vous: https://lnkd.in/eiiU95m4
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