Sprinklr

The biggest moves in B2B aren’t happening on conference stages or in paid media splashes. They’re happening — quietly — on social. Microsoft is pulling intelligence from billions of conversations to get ahead of market shifts before anyone else. Salesforce has turned LinkedIn into a revenue machine, warming up decision-makers long before the first sales call. Call it what it is: these aren’t campaigns. They’re plays, executed through content, built to shape perception, build trust, and surface buying signals that move deals forward. Meanwhile, too many enterprises are still chasing likes, follower counts, and “brand buzz” while pipeline velocity, deal influence, and revenue lift stay flat. That’s the gap. Social has already matured into a growth channel. The problem is that most strategies haven’t kept pace. The companies pulling ahead aren’t debating whether social works. They’re proving it by tying every post, reply, and share to outcomes the C-suite actually cares about. Our latest blog breaks down how leading enterprises are using social to accelerate trust, influence deals, and drive measurable growth. 🔗 https://lnkd.in/eCVPWsfe

What happens when employees are given the tools to shine? They turn into the most authentic megaphone your brand could ever ask for 📣 With Sprinklr, BMO made employee advocacy simple, seamless, and empowering: 💬 5,000+ employees 📣 35,000+ shares 💙 Countless stories of pride in their work This isn’t just a program. It’s a movement. Discover how Nick Nunes, Managing Director & Head of Enterprise Social Media at BMO, and his team are setting the gold standard 🔗 https://lnkd.in/eWHbB6PE

🎥 Revivez les temps forts de #CXConnectParis en vidéo ! 🚀 Plus de 100 professionnels du marketing et de la relation client se sont réunis pour une matinée pleine d’énergie, d’échanges et d’inspiration. 🌟 Nos clients L'Oréal et Ubisoft, ainsi que notre partenaire TikTok ont partagé leurs dernières innovations autour du Social Listening, du Business Messaging et du Discovery Commerce. 🤖 Des discussions passionnantes qui ont mis en lumière comment l’IA transforme les industries, tout en gardant l’humain au cœur des stratégies. 🙏 Un immense merci à toutes celles et ceux qui ont contribué à faire de cet événement un véritable succès et à l'année prochaine.

Unifiers will define the next generation of customer experiences ✨ This week in Nashville, CXUnifiers 2025 showed us what’s possible when leaders, innovators, and visionaries come together. The world is shifting. This next generation of unification will define every interaction for every company. 👏 A huge shoutout to our Sprinklrites who have been planning this event for the past year, and to our amazing customers and partners who brought their energy, insights, and passion! Here are more highlights from a week of bold ideas, inspiring connections, and reimagining extraordinary—together. #UnifiedCXM

Smarter feedback. Faster insights. Real action. Welcome to the next generation of Customer Feedback Management (CFM). Sprinklr’s AI-native CFM helps you turn every customer interaction into a win. Find out more 👉 https://lnkd.in/e6EmDXwD

Say hello to Sprinklr Copilot 👋 At CXUnifiers 2025, we revealed a new AI sidekick for customer teams! Ask questions, get instant answers, spot issues fast, and make every customer interaction smoother and smarter. Learn more: https://lnkd.in/esDbvvtp

CX Connect Dubai Recap! 🚀 Our CX Connect Dubai event brought together our incredible customers for a day full of insights, innovation, and collaboration. 🌟 x2 engaging panel discussions with 6+ customer speakers from (Wego, Yango Play, Havas Middle East, KAYALI, Aramex, ADSS) x1 inspiring customer spotlight presentation by Jumia Group Conversations on how organizations are implementing AI across industries while keeping the human touch at the center.   🏆 We were also proud to recognize and celebrate 10 of our customers with awards for their achievements.   A huge thank you to everyone who joined us and made the day such a success. 🙌   🎥 Check out the event video to relive the best moments:

Day 3 of #CXUnifiers25 was all about pushing the limits of CX ✨ From reimagining journeys to redefining intelligent engagement, leaders like Dan Gingiss, CSP, Heather Garboden, Alberto Romano, Jasmin Fischer, Dan Gamber, Brian Caldwell, Benjamin Skubish, MBA, and Fintan Gillespie shared real-world stories that sparked bold ideas for the future of customer experience. 📸 Tap through the moments that inspired us to lead, innovate, and elevate CX like never before.

Need help convincing your boss to send you to #CXUnifiers26? 😉 Our Sprinklrites Adityanarayan and Keith shared some of their highlights from this week!

IA no CX: Confira alguns aprendizados que foram compartilhados hoje no CXUnifiers, evento promovido pela Sprinklr em Nashville, onde líderes globais como Meta, Bridgestone Americas e Diageo mostraram como a Inteligência Artificial está redefinindo a experiência do cliente. Esses cases inspiram transformação e reforçam o que já vivemos no dia a dia: a IA não é mais uma promessa — é uma realidade que está impulsionando resultados, personalização e eficiência em escala. Parabéns à equipe da Sprinklr por reunir essas histórias inspiradoras e mostrar como a tecnologia pode ser usada com propósito para criar experiências extraordinárias. Matéria completa publicada pela Consumidor Moderno: https://lnkd.in/dhKdRvxC