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incident.io
Software Development
San Francisco, California 15,425 followers
On-call, incident response, and status pages—everything you need to manage incidents and reduce downtime
About us
incident.io is the all-in-one platform that simplifies incident management for engineering teams. It integrates on-call scheduling, incident response, and status pages, bringing everything you need to manage incidents into one place. Powered by AI and automation, and with quick setup and an intuitive design, incident.io helps your team respond more effectively from day one, guiding them through a consistent, customizable incident management process. incident.io enables 10,000+ responders at over 600 companies—including Netflix, Etsy, monday.com, Intercom, and Skyscanner—to streamline, resolve, and learn from every incident.
- Website
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https://incident.io
External link for incident.io
- Industry
- Software Development
- Company size
- 51-200 employees
- Headquarters
- San Francisco, California
- Type
- Privately Held
- Founded
- 2021
Products
incident.io
Incident Management Software
On-call, incident response, and status pages—everything you need to manage incidents and reduce downtime
Locations
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Primary
531 Howard St
Floor 3
San Francisco, California 94105, US
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135 Madison Ave
11th Floor
New York, NY 10016, US
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66 City Road
London, England EC1Y 2AL, GB
Employees at incident.io
Updates
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We couldn't agree more, Alicia. 😏 Things break. A lot. But our Engineering team is building the kind of features you want when things do go wrong. In 2026, we're not just iterating — we’re rethinking our foundations from the ground up. The momentum we've built this year is just the beginning. 🔥 Want in? Check out opportunities in the comments ⬇️ #lifeatincident #incidentio #engineering
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Picnic Technologies grew fast. Their incident process had to grow faster. 🥵 Katherin Schuppener and Luis Santos are joining SEV0 London to share how Picnic grew from scrappy start-up chaos to scaled-up resilience - supporting millions of customers, 30+ warehouses, and 400+ microservices. 🔥 Hear their journey through a classic startup arc: the honeymoon, the chaos, the structure, and the future. RSVP in comments - spots are going fast 👀 #SEV02025
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There’s nothing quite like SEV0. 🔥 And there’s nothing like being in a room full of people who genuinely care about doing incidents better. Luckily, those two things go together. 😉 SEV0 SF was a day full of learning, great conversations, and ideas that are already moving the industry forward. Can’t wait to do it all again in London. 👀 #SEV02025
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We build for the people on call. 🧡 Our engineers own problems end-to-end, working with customers to turn late-night pages into better days. If that sounds like your kind of work, roles in the comments 👇 Pete Hamilton
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We’re opening the doors for our first-ever Tech Night in London 🔥 It’s a low-key evening where our engineers share what they’ve been building. For this one, Shlok Shah and Gabriel de Olim Gaul (two of our former interns) are walking through what they built over the summer. Turns out, “learning on the job” hits different when your code’s in production. 😮💨 If you’re into good conversations, a bit of tech nerdery, and some food and drinks on the side, join us on October 13th. Link to sign-up in comments 👇
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Breaches happen. This is what doing it right looks like. 👏 Sam Jewell from Grafana Labs is speaking at SEV0 London about a real security incident - triggered by a vulnerable GitHub Action, detected with Canary Tokens, and handled with speed and transparency. No code tampering. No production access. No customer data lost. 💯 Just a solid response and hard-won lessons. Register for SEV0 with link in comments 👇 #SEV02025
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We don’t mean to brag… but our Engineers kinda make it hard not to. 🥰 This year, they’ve shipped some seriously impressive features and platform updates — and had a lot of fun doing it. But don’t take our word for it. Hear what our Engineering team has to say about life at incident.io 🔥 Want to join them? New roles in the comments ⬇️ #lifeatincident #incidentio #engineering
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Some conversations remind you why you love building things. This was one of them. ❤️🔥 Last week, we kicked off our new fireside chat series with Mike Hudack (Sling Money, ex Monzo Bank + Deliveroo + Facebook) - diving into what makes great products tick, how to balance speed and quality, what makes crypto interesting again, and why some people just can’t stop building. Huge thanks to everyone who came and stuck around for food, drinks, and conversation late into the evening. Next up: Carlos Gonzalez-Cadenas, Partner at Index Ventures. Link in comments 👀 👇
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Don’t be a square about incidents. Join the roundtable. 😉 At the SheTO Summit on October 10, incident.io solutions engineer Maggie Baxter is hosting a peer-driven discussion on incident tracking and response when the stakes are high. We’ll talk about what helps teams move faster, where automation can ease pain (and where it makes things worse), and how leaders are balancing tools with the human judgment incidents demand. Pull up a chair and join. 🔥
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