HHAeXchange

We are excited to share that HHAeXchange has acquired Sandata Technologies, building on our recent transactions with Cashé Software and Generations Homecare System. Together, our companies are best positioned to deliver transformative technology that improves health outcomes and meets the growing need for home and community-based services (HCBS). Our commitment to our mission – enabling caregivers, families, providers, and payers to deliver the best care in the home and in communities – remains stronger than ever. We look forward to this next chapter for our teams and all our HCBS stakeholders! https://ow.ly/G03950TC5kS

This week, our Growth team gathered in Minnesota for an offsite focused on strategy, alignment, and collaboration. From planning sessions to group dinners and even some country club fun, the time together strengthened our connection and set the stage for what’s ahead.

We’re having the best time at the Minnesota Home Care Association 55th Annual Meeting & Expo in Breezy Point, MN! It’s been great to connect in person with agencies who share our passion for strengthening homecare across Minnesota. If you’re at the conference, come stop by our booth. We’d love to show you how our all-in-one platform can make running your agency easier, so you can focus more on delivering great care.

That’s a wrap on CAHP! This week, our team had the chance to connect with other HCBS leaders in Palm Desert for the CA Association of Health Plans Annual Conference.    We’re walking away with new connections, a supercharged outlook on the future of HCBS, and insights on how California healthcare professionals address challenges head-on to improve outcomes for members!

Both recruiting AND retaining caregivers continue to be two of the top challenges facing HCBS providers. These tried and true tips can help agencies hire star caregivers who stick around. ⬇️ 🎯 Hire the right people: The average caregivers costs $2,600 to replace. It’s worth taking the time to recruit qualified candidates who want the job. 📚 Implement great onboarding: First impressions mean everything. Start caregivers off strong with a focused and instructive orientation with helpful training courses. 🎁 Reward caregivers: “Thank you,” can mean a lot, but be sure to reward caregivers who go the extra mile with recognition and rewards. Incentive programs and platforms can create positive momentum and an empowered company culture. Find more tips on our blog: https://ow.ly/K7h850X4fS4

In honor of National Homecare & Hospice Month this November, we’re awarding ten Caregiving Champions with an iPad, an engraved award, and a spotlight on our social channels. Don’t miss the chance to recognize someone at your agency who embodies the true spirit of caregiving. Let's celebrate the caregivers who make a difference every single day. 💙 Nominate a caregiver here: https://ow.ly/Eafu50X3nWh

🌟 Partner Spotlight: Activated Insights Activated Insights equips providers with tools to strengthen every step of the caregiver journey—hiring, training, retention, and recognition. Their solutions help agencies: • Recruit Smarter: Automate outreach and connect with top caregivers faster than ever. • Train Effectively: Offer engaging online training that builds skills, boosts confidence, and meets compliance requirements. • Retain Talent: Reduce turnover, especially during the critical first 100 days. • Enhance Experiences: Elevate satisfaction for both clients and employees by surfacing opportunities for improvement. • Recognize Excellence: Establish your business as a top destination for clients and caregivers alike. By transforming how providers attract, develop, and retain caregivers, Activated Insights is helping the homecare community deliver higher-quality care and stronger outcomes. Learn more here: https://ow.ly/IPsA50X2b4E

We can’t stop thinking about the incredible energy at our 2025 PA Customer Summit! From celebrating agencies leading the way in care and compliance to sharing what’s next for HHAeXchange, the day was filled with collaboration, learning, and inspiration. Thank you to our PA provider community for your ideas and partnership—we’re already excited for what we’ll achieve together next year! If you missed it, check out our recap blog post: https://ow.ly/4igu50X1BZz

We’re live in Des Moines at the Iowa Health Care Association’s 2025 Convention & Trade Show: “Diamond Resilience”! 💎 If you’re here at the convention, we’d love to connect and show you how the right technology can make running your agency easier and more effective.

Medicaid is undergoing one of the biggest transformations in its history—and with new rules, come new opportunities. In his latest piece for HomeCare Magazine, HHAeXchange President Stephen Vaccaro explores how value-based care (VBC) isn’t just about better outcomes and lower costs—it’s also a powerful tool to strengthen Medicaid integrity. With CMS aiming to move nearly all Medicaid spending into accountable care models by 2030, agencies that embrace VBC today gain a clear edge tomorrow. Read the full article here: https://ow.ly/LniG50X0goG