We’re hiring a Sr. Support Leader. Remote-friendly (US-based). Big impact. Big challenge. This role is about scaling teams that move fast, sweat the details, and never lose sight of what it feels like to be the customer. 💬 Reach out directly to Crystal Singh - Stephens, our Head of CX & Fraud
I’m looking for a standout Sr. Support Leader, someone who thinks about support the way most people think about coffee. Not just good at running queues. Someone who: - Builds large fin-tech teams (200+) while maintaining a strong culture - Scales without losing the human touch - Obsessively improves the customer experience 👉 Who’s the best support leader you’ve ever worked with? Tag them, DM me, or send them my way. This role is perfect for a top 2% support leader who’s led 10–20 person teams and is ready to take on a 10x challenge - or someone who has scaled support through major growth stages.