Pixel Care+ Device Protection Program
Pixel Care+. Google’s flagship device protection program.
Pixel Care+. Google’s flagship device protection program.
Pixel Care+ gives you unlimited $0 screen repairs and battery replacements with Google certified parts. Pixel Care+ with Loss and Theft comes with the same great coverage, plus protection if your device is ever lost or stolen.
Add a coverage plan now or within 60 days of purchase.
So much to love with Pixel Care+.
So much to love with Pixel Care+.
Protect your new device with Preferred Care.
Protect your new device with Preferred Care.
So much to love with Pixel Care+.
Protect against loss and theft.
Easy replacements whenever the unexpected happens, with Pixel Care+ with Loss and Theft.
$0 screen and battery repairs.,
Cracked screen or battery issues? No big deal. Get easy no-cost repairs just like that.
Unlimited damage coverage.
Get peace of mind in the event of drops, spills, or mishaps.
Nationwide repair network.
Fix your device at 700+ repair locations with Google-authorized parts you can trust.
Rapid replacements.
Get free next-day shipping once your claim is approved.
Priority customer support.
Our team of Pixel experts are ready to help.
Plenty of ways to protect your Pixel.
Plenty of ways to protect your Pixel.
Plenty of ways to protect your Pixel.
Plenty of ways to protect your Pixel.
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Pixel 10 Pro Fold Pixel 10 Pro & Pro XL Pixel 10 Google Pixel Watch 4 | Monthly coverage $16.00 $13.00 $9.00 $5.00 | 2-year coverage $299.00 $239.00 $179.00 $99.00 |
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Pixel 10 Pro Fold Pixel 10 Pro, Pixel 10 Pro XL Pixel 10 Google Pixel Watch 4 | Monthly coverage $18.00 $15.00 $10.00 $6.00 | 2-year coverage $339.00 $279.00 $199.00 $119.00 |
Service fees and deductibles at a glance
Service fees and deductibles at a glance
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Cracked front screen and back glass repair Battery replacement Post warranty malfunction issues | $0 $0 $0 |
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Pixel 10 Pro Fold Pixel 10 Pro, Pixel 10 Pro XL Pixel 10 Google Pixel Watch 4 | Other damages $99.00 $99.00 $59.00 $49.00 | Loss & Theft $149.00 $149.00 $79.00 $59.00 |
How it works
Enroll your eligible device.
Add a Pixel Care+ plan to your eligible device at checkout or 60 days after your purchase whether you purchase from the Google Store or other retail partners.
For more info about Pixel Care+, go to the Help Center.
How it works
Enroll your eligible device.
Add a Pixel Care+ plan to your eligible device at checkout or 60 days after your purchase whether you purchase from the Google Store or other retail partners.
For more info about Pixel Care+, go to the Help Center.
Frequently asked questions.
What is the coverage and benefit of the program?
Pixel Care+ offers protection for accidental damage from handling (like drops, liquid spills, and cracks) for as long as your device is enrolled, and for mechanical or electrical failures while enrolled after your Google manufacturer's warranty expires. With Pixel Care+, there are no limits on claims for accidental damage or mechanical/electrical failures that occur. For even greater peace of mind, Pixel Care+ with Loss and Theft includes all the benefits of Pixel Care+, plus coverage for loss and theft. Coverage for loss and theft is limited to two claims per rolling 12-month period. For full details on coverage, limitations, and terms, please refer to the Pixel Care+ Terms & Conditions.
What are the differences between paying up front and paying monthly?
Pixel Care+ and Pixel Care+ with Loss and Theft can be purchased with 2-year coverage term or monthly plan. For both 2-Year and Monthly plans, during their coverage terms, there is no limit for mechanical/electrical breakdown claims after Google’s warranty expires or for accidental damage from handling. The Pixel Care+ Monthly Coverage plans renews automatically every month up to 60 months. With the Pixel Care+ 2-year plans, you pay once up front for 24 months of coverage. Both plans can be canceled anytime, see detailed in the cancellation policy.
Which devices are eligible for Pixel Care+ and what does it cost?
Eligibility and plan pricing vary by device. You can view the complete list of eligible devices and their costs here. Service fees and deductibles are applied per claim. There is no service fee for mechanical breakdowns claims. For all specific service fees, deductibles and program details, see the Pixel Care+ Terms & Conditions.
Can I add Pixel Care+ if I didn't buy my device from Google Store?
Yes, you can still add Pixel Care+ to eligible devices but only within 60 days of device purchase. Check eligibility.
How do I manage my Pixel Care+ plan or file a claim?
If you are already a a Pixel Care+ member, please visit the membership portal to file a claim for a repair or replacement, manage your plan, and more. If your device is still within the manufacturer warranty period, for mechanical or electrical repairs, please visit our Repair Center where you will be directed to the in warranty repair options.
How can I get repairs done in person?
You must file a repair claim in the event of screen-only damage. Once your claim is approved, visit a Repair Center (or a Google Store). For a uBreakiFix(r) by Asurion visit, please have your device’s IMEI number (for phones) or serial number (for all other devices) ready. You can find your device’s serial number here. For a Google Store visit (phone repairs only), please have your device’s IMEI number and approved claim ID ready.
Who is the provider of Pixel Care+?
PixelCare+ with Loss and Theft is a combination of insurance and service contract. The insurance coverage is underwritten by Continental Casualty Company, a CNA Company (CNA), Chicago, IL, and administered by Asurion Protection Services, LLC, (In Iowa, Lic. #1001002300; in California, Asurion Protection Services Insurance Agency, LLC, CA Lic. #OD63161), a licensed agent of CNA. Pixel Care+ Service Contract is provided by Asurion Warranty Protection Services, LLC, or one of its affiliates.
- 1$0 screen repair is only available for front screen and back glass of Pixel phones; not available for inner screens of Pixel Fold phones. For complete details, see the Pixel Care+ Terms and Conditions.
- 2Coverage is available only for batteries that retain less than 80% of original charge capacity.
- 3Pixel Care+ with Loss and Theft coverage begins on plan's activation date and provides up to 2 loss or theft replacements during each rolling 12-month period; unused replacements do not rollover to subsequent 12-month coverage period(s).
- 4Accidental Damage means device damage due to unexpected and unintentional events from handling, such as drops, cracks and spills. Restrictions apply. For complete details, see the Pixel Care+ Terms and Conditions.
- 5Replacement shipping speed and availability may vary by region and device model. For complete details, see the Pixel Care+ Terms and Conditions.