Tidio â Live Chat & AI Chatbot
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FörbÀttra kundupplevelsen med en chatbot, AI-agent och livechatt i en helpdesk för din butik.
Tidio lÄter dig engagera kunder med förinstÀllda meddelanden och prata med dem medan de handlar via livechatt. Men det Àr mer Àn bara en livechattförlÀngning och chatbot-app för Shopify. Du kan ocksÄ anvÀnda konversations-AI för att sÀlja mer via personliga produktrekommendationer. Tidio lÄter dig se kunder i realtid och lÀra dig vilka produkter de tittade pÄ för att öka genomsnittligt ordervÀrde med rabattkoder. Allt detta frÄn en helpdesk med dedikerade Shopify-funktioner.
- Livechatt-appâge live support, lös problem och sĂ€lj via chatt och video
- Chatbot-integrationâskapa chatbot-automationsflöden och mata din tratt 24/7
- AI-chatbotâlös de flesta kundsupportfrĂ„gor med Lyro, AI-försĂ€ljningsassistenten
- Helpdesk-programvaraâhantera allt frĂ„n en lĂ€ttanvĂ€nd, centraliserad panel
- Realtidsstöd för flera kanalerâFörhandsgranska kundvagnar, tidigare bestĂ€llningar och rekommendera produkter
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- PopulÀrt i butiker som din
- Baserat i USA
- Höjdpunkter
- Fungerar med de senaste temana
SprÄk
engelska, tyska, franska, italienska, portugisiska (brasiliansk portugisiska), och spanska
Denna app finns inte översatt till svenska
Fungerar med
- Zendesk
- Mailchimp
- Google Analytics
- Zapier
- Klaviyo
- Judge.me
Kategorier
Meddelanden i realtid
Automatiserade svar
Kanaler
Priser
Gratis
Gratis
- Livechatt - konversationer med 50 anvÀndare
- Flöden: med upp till 100 besökare/mÄn
- BiljettförsÀljning
- Mobilapp
- Sociala medieintegrationer
Kundservice
$29 /mÄnad
eller $290/Ă„r och spara 17Â %
100 konversationer för $29, 250 - 1000 konversationer för $59
- Alla funktioner i gratisplanen
- Analys
- Lista över livebesökare
- Ăppettider
- Tidio AI-svarsassistent
- Livechatt-support (24/5)
Prova gratis i 7 dagar
Flöden
$29 /mÄnad
eller $290/Ă„r och spara 17Â %
NÄ upp till 40k besökare. Uppgradera nÀr du vÀxer.
- Alla funktioner i gratisplanen
- Automationsanalys
- Chatbot-mallar
- Visuell chatbot-byggare
- Ingen Tidio-branding (tillÀgg)
- Livechatt-support (24/5)
Prova gratis i 7 dagar
Lyro AI Chatbot
$39 /mÄnad
eller $390/Ă„r och spara 17Â %
NÄ upp till 200 Lyro-konversationer. Uppgradera nÀr du vÀxer.
- Alla funktioner i gratisplanen
- Webbskrapare
- Lyro-uppgifter
- Inbyggda Shopify-ÄtgÀrder
- Ingen Tidio-branding (tillÀgg)
- Livechatt-support (24/5)
Prova gratis i 7 dagar
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Alla avgifter debiteras i USD. à terkommande och anvÀndningsbaserade avgifter faktureras var 30:e dag. Se alla prisalternativ
Recensioner (991)
Tidio Chat offers a decent chat experience and works nicely even on the free version. We personally love preview options and where people are at on the site and engaging in conversation with them. (those two things are only available on the premium version though, which, is disheartening) However, know this, over the years it's gotten more invasive (loads of chat notifications to use AI, ai jumping into your chat, (it takes up space and i just don't want it there), I hate it, but worst than all those they added a limit to the number of conversations you can have per month :'( which was NOT there when we started and went through the beginnings together. (loyalty should be worth something) When companies make features that were free not free, limit what was not limited, invade when there was no invasion upon your initial customers == shame and sad experiences. A betrayal of their own honor. There should be some form of compensation on those that were 'in it from the beginning' so to speak. We got in way before ai and watched this all change. Cheers.
Update: Tidio crew reached out and introduced a legacy version that simulates the earlier agreement. If this applies to you, we recommend talking to them about it and they will take care of it for you. <3
Thank you so much for your honest review. I reached out to help address some of your concerns. We're really proud to be supporting you for years!
Olek - Tidio
Tidio has been fantastic for our business. The platform makes communication with customers simple, fast, and seamless. From live chat to automated responses, everything just works smoothly without any unnecessary complications.
Their interface is intuitive, so our team was able to get up and running quickly without a steep learning curve. Itâs also clear they put real thought into making customer conversations feel more personal and effective.
Overall, Tidio has made a real difference in how we connect with our customers, and I highly recommend it to any business looking for a reliable and easy-to-use communication tool.
Thank you for your kind words - thatâs fantastic to hear!
This app has been a total game changer for our business. Connecting with customers in real time has helped us close three times more sales. The built-in tools make it easy to see exactly which pages customers are viewing, so we can jump in at the right moment. Even when weâre away, the offline features let us keep things running smoothlyâwhether weâre taking a quick break or a half day off.
Thank you for your kind words! Weâre thrilled to hear our real-time chat and visitor-view features are helping you boost sales and that offline mode keeps you covered even when youâre away.
Support
Support pÄ appen tillhandahÄlls av TIDIO LLC.
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14 juli 2014
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