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All-in-one return/exchange solution to reduce refund: automated return management, store credit, etc
Having trouble converting returns into revenue? Synctrack Returns & Exchange is here to help you. Automate approvals and rejections easily using return workflow. Boost customer return journey & recover sales with stunning custom return portal and dynamic exchange resolution instead of refund. Plus, integrate with 100+ logistics & WMS, also easily sync all return orders with Shopify orders for centralized management. Saving time for your return management today with our 24/7 live chat support!
- Return workflow: automate different return flows based product and order info
- Self-service returns portal and email notifications: to drive customer loyalty
- Encourage refund with: store credits, gift card, discount code or bank transfer
- Seamlessly integrates with Shopify: auto-sync loop returns status to Shopify
- Multi-integrated logistics: Shiprocket, Shippo, Easypost, FedEx, Australia Post
- 特色
- 可直接在 Shopify 管理介面使用
語言
英文 及 日文
這項應用程式尚未翻譯成繁體中文
可與以下項目搭配使用
- 顧客帳號
- FedEx
- Shippo
- Easypost
- Shiprocket
- Australia Post
- Delhivery
定價
STARTER
免費
- Limited to 10 return requests/month
- Unlimited carrier connection
- Branded return page/ portal
- Email notifications
- Return labels & shipping method
- Basic refunds & exchanges
- Return policy & window
- Live chat support 24/7
PROFESSIONAL
$11.99 /月
或每年 $115.10,可省 20% 的費用
30 return requests/month
- All features in Free, plus
- Exchange for different variant
- Refund to gift card, discount code
- Refund to online bank transfer
- Return/Exchange fee
- Custom sub domain
- Multi-language
- Remove Synctrack branding
7 天免費試用
PREMIUM
$49.99 /月
或每年 $479.90,可省 20% 的費用
200 return requests/month
- All features in Professional, plus
- Shopify Sync- Manage Return in one place
- Auto return request approval
- Condition-based return workflow
- Refund to Store credit
- Exchange for other products
- Bonus credit for exchange upsell
- Custom development & CNAME
7 天免費試用
ENTERPRISE
$149 /月
或每年 $1,438.99,可省 20% 的費用
Unlimited requests
- Access to all up-to-date features
- Multi-store: 2+ stores
- Integrate your preferred WMS
- Returns API & Webhook
- Manage access for your team members
- Custom integrations
- Custom advanced analytics
- Dedicated onboarding support
7 天免費試用
所有費用均以 USD 計價。 定期費用和依使用量計費方案,均以 30 天為週期收費。 查看所有定價選項
評論 (116)
Great app and great team, not only it has many functionalities designed to make a return portal user friendly but also the level of integrations and custom codes that the team is able to provide is superior to none. We tried different return portals and this is simply the best. I can definitely recommend synctrack to anyone.
Thank you so much for your detailed and thoughtful review! 🎯
We’re delighted to hear that the app’s functionalities, user-friendly design, and seamless integrations have made such a positive impression. Knowing that it stands out among other return portals means a lot to us. Your recommendation of Synctrack truly makes our day! If there’s ever anything more we can do to assist, don’t hesitate to reach out. 🌟🤝
The team especially Kaylee and the developers she work along side with have provided outstanding support, far better than what I’ve experienced with many other apps. They’ve impressed me with their willingness to customise features to suit our needs, including hiding prices, adjusting text, and modifying buttons. I also appreciated that many features could be controlled and edited on our end without always needing to reach out to support unlike other apps where even the smallest changes require contacting the team.
The only reason we’re no longer using Synctrack is due to changes in our internal return and exchange processes, it has nothing to do with the app itself. I highly recommend Synctrack to any business looking for a reliable and flexible returns portal.
Thank you so much for this thoughtful and detailed review! 😊
We’re truly grateful for your kind words about Synctrack: Returns & Exchanges and especially appreciate the recognition of Kaylee and our development team’s efforts. 🙌💚
It means a lot to hear that our support and customizations stood out compared to other apps, and we’re glad the flexibility and control Synctrack offered made a difference for your store.
We completely understand that internal changes can lead to shifting tools — and we hope to welcome you back anytime in the future!
Thanks again for the high recommendation — wishing you continued success! 💼✨
Really nice app and great support & development team! We had a few minor customizations we wanted to tailor the tool to our business, and the team responded quickly and effectively. Now, we’re using Synctrack to handle a higher volume of returns and exchanges, and it’s working perfectly.
🎉 Thank you so much for the kind words! We're thrilled to hear that Synctrack: Returns & Exchanges is helping your business manage a higher volume of returns smoothly. Our support and dev team loved working on those customizations for you — it's always rewarding to see the results in action. If you ever need anything else, we're just a message away. Thanks again for your trust! 🙌💙
支援服務
應用程式支援由 Synctrack 提供。
或瀏覽他們的支援服務入口網站資料存取權
這項應用程式需要存取以下資料,才能在商店中正常運作。 原因請參閱開發者的隱私權政策 。
檢視個人資料:
顧客, 商店擁有人
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顧客
名稱, 電子郵件地址, 電話號碼, 實體地址, Geolocation, IP 位址, 瀏覽器和作業系統
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商店擁有人
名稱, 電子郵件地址, 電話號碼, 實體地址
檢視並編輯商店資料:
顧客, 商品, 訂單, 折扣, 禮品卡, 商店抵用金
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編輯顧客
客戶資料
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編輯產品
庫存, 產品資訊, 產品, or 商品系列
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編輯訂單
所有訂單詳細資訊, 退貨, or 訂單編輯
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檢視和同步折扣
折扣代碼和促銷活動
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編輯禮品卡
禮品卡
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編輯商店抵用金
商店抵用金帳戶 or 商店抵用金帳戶的交易
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編輯其他資料
地點 or 價格規則