Success Coach

The Office of Student Success and Persistence is seeking a success coach to assist in achieving the recruitment and retention goals of the college. This position provides concierge-level support to currently enrolled Coe students. This role plays a critical component in the student experience from the point of enrollment through graduation.

General Qualifications:

• Bachelor’s degree required
• 1-3 years of college admission experience desired
• Ability to manage outreach and persistence of assigned student population
• Outstanding interpersonal skills with a strong desire to work with the college student population
• Excellent written communication
• Extensive experience with and understanding of integrated relational database systems like Slate or other recruitment databases
• Quantitative and logical reasoning skills
• An understanding of and passion for liberal arts education
• Applicants must be authorized to work for ANY employer in the United States as we are unable to sponsor or take over sponsorship of an employment Visa at this time.
• Successful completion of a background check in accordance with Coe College policy.
• Valid driver’s license
  
  
  

Responsibilities include:

• Supporting the overall retention efforts of the Office of Student Success and Persistence to achieve an improved retention rate
• Assisting the Office of Admission in their recruitment efforts as needed
• Analyzing data trends and providing reports to assure progression toward student persistence
• Managing the student experience by delivering outstanding customer service
• Provide outreach including inbound and outbound calls, texts and emails to students to ensure they are on a path to successfully matriculate to their desired credential
• Assisting with on-campus recruitment and retention events and programs
• Representing Coe College at public events as needed
• Meet with prospective first-year and transfer students as needed
• Communicating the qualities of a Coe education to key stakeholders such as parents and high school counselors in addition to students
• Weekend and evening commitments
• A consistent dedication to respond to the needs of students in a timely manner
  
  
  

Compensation: 12 month appointment, competitive salary and benefits including retirement contribution and paid vacation

Coe College is a selective, private, nationally recognized four-year coeducational liberal arts institution that has provided a superior education for students in a residential setting since 1851. With 1,400 students, Coe’s attractive campus is located in the heart of Cedar Rapids, Iowa, a metropolitan area of 250,000 people, providing a variety of cultural and recreational opportunities.

Coe College is an equal opportunity employer.