Quality Assurance Specialist

About the Company:

Inspired by the Mediterranean, Moroccanoil comes to life through our iconic turquoise packaging and signature fragrance, for an exotic experience that transports the senses. Our original Moroccanoil Treatment pioneered oil-infused haircare and sparked global interest in argan oil. At the heart of our brand is the stylist community that inspires us to create effective and easy-to-use products. Today, our mission remains unchanged: to pioneer beauty innovations while making a positive impact. We support animal welfare as a cruelty-free brand with our PETA Beauty without Bunnies certification and partnership with the Humane Society. Ocean conservation and sustainability are central to us, including our collaboration with Oceana. As our journey continues, we strive to make a meaningful difference in our communities and around the world.

Overview:

We are seeking a highly motivated and experienced Quality Assurance Specialist to join our global QA team. Based in North America, this role will be responsible for overseeing quality operations related to suppliers and subcontractors, conducting audits, line trials, and first productions, and ensuring GMP and QC compliance at our NA Warehouses.

The ideal candidate will have a solid QA background, excellent interpersonal skills, and the flexibility to travel frequently across supplier and subcontractor sites. If this sounds like you, go ahead and apply!

Key Responsibilities:

Suppliers and Subcontractors QA Oversight:

• Conduct regular quality audits of subcontractors and suppliers across North America.
• Participate in line trials and first productions with Product Development and suppliers to ensure conformity with quality and regulatory requirements.
• Follow up on CAPA related to subcontractor or supplier non-conformities during the meetings and visits.

On-site Quality inspections:

• Be present during critical production phases to perform in-process testing and support batch validation.
• Inspect and verify bulk and finished product quality on-site before release.

Warehouses:

• Ensure that incoming goods inspections are performed in line with specifications and QC protocols.
• Monitor and evaluate kit assembly processes to ensure compliance with GMP and QC requirements.
• Coordinate with logistics, QA, and operational teams to manage non-conformity handling and escalation processes.

Documentation and compliance:

• Maintain comprehensive and compliant QA documentation, reports, and audit records.
• Support implementation and improvement of SOPs and quality systems for external partners in line with ISO 22716 / GMP.

Qualifications and Requirements:

• Bachelor's degree in Life Sciences, Chemistry, Engineering, or related field.
• Minimum 5 years of QA experience in the cosmetic, pharmaceutical, or FMCG industry, preferably in a multi-site or international environment.
• Experience with supplier audits, line trial validations, and GMP/ISO 22716 standards.
• Strong understanding of warehouse operations is a plus
• Proficiency in English; French is a plus.
• Excellent organizational and communication skills.
• Ability to work autonomously while maintaining regular and structured reporting to the Head of Global QA.
• Comfortable working in a fast-paced, multicultural, and cross-functional environment.
• Willingness to travel frequently across North America and occasionally internationally

What’s In It For You:

• Flexible Time Off (Paid Company Holidays, PTO, Summer/Winter Fridays & More!)
• Access to Company Perks (Moroccanoil’s Employee Shop for Discounted Products and Salon Treatments for free!)
• Company Sponsored Healthcare plans for all our Employees, Paid Maternity Leave
• 401k (up to 6% match)

Moroccanoil is committed to diversity and inclusion in the workplace. We are an equal-opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status.