Production Manager-Music Merchandise

About Sony Music Entertainment

At Sony Music Entertainment, we fuel the creative journey. We’ve played a pioneering role in music history, from the first-ever music label to the invention of the flat disc record. We’ve nurtured some of music’s most iconic artists and produced some of the most influential recordings of all time.

Today, we work in more than 70 countries, supporting a diverse roster of international superstars, developing and independent artists, and visionary creators. From our position at the intersection of music, entertainment, and technology, we bring imagination and expertise to the newest products and platforms, embrace new business models, employ breakthrough tools, and provide powerful insights that help our artists push creative boundaries and reach new audiences. In everything we do, we’re committed to artistic integrity, transparency, and entrepreneurship.

Sony Music Entertainment is a member of the Sony family of global companies.

Ceremony of Roses is an agile creative practice built to solve the commercial and creative challenges of the world’s top artists. As Sony Music’s merchandise partner, we serve a roster of global talent—both within and beyond the Sony ecosystem. We’re defined by our commitment to product excellence, delivering products that are made to be kept, worn, and loved for years to come. Our best-in-class creative team delivers culture-leading, artist-specific collections that build artist brands beyond their music. Most importantly, we deliver customer excellence, embedding ourselves as an extension of each client’s team, bringing transparency, accountability, and tailored support to every partnership.

We are seeking a dynamic and detail-oriented Production Manager to lead the end-to-end execution of music merchandise production across live events, tours, and e-commerce channels. This role is ideal for someone who thrives in a fast-paced environment, understands the rhythm of the music industry, and can seamlessly manage timelines, budgets, and creative deliverables.

What you'll do:

• Role model SMG’s Global People Promise, Values and Behaviors in all that you do, helping to drive a sustainable high-performance culture within our business.
• The Production Manager will be responsible for building and maintaining production schedules, ensuring projects stay within budget and on deadline, and coordinating across account management, design, sourcing, and production teams. Key responsibilities include quality control, troubleshooting production issues, and ensuring compliance with industry standards and brand guidelines.
• Oversee all aspects of merchandise production for artists, tours, and special events—from concept to delivery.
• Collaborate with artists, managers, creative teams, and vendors to ensure brand-aligned, high-quality merchandise.
• Manage production timelines, budgets, and logistics across multiple concurrent projects.
• Submit purchase orders and process invoices upon product shipment.
• Coordinate with tour directors and logistics teams to ensure timely delivery and setup at shows.
• Source and negotiate with vendors, printers, and manufacturers to maintain quality and cost-efficiency.Track inventory, manage reorders, and ensure accurate reporting across all sales channels.
• Ensure compliance with licensing, rights, and brand guidelines.
• Troubleshoot production issues and provide real-time solutions under pressure.
  
  

Who you are:

• 5+ years of experience in production management, preferably in music, entertainment, or fashion merchandising
• Ideally, you have music and/or touring experience
• Deep understanding of the touring ecosystem and live event operations
• Strong vendor management and negotiation skills
• Proficiency in project management tools (e.g., Asana, Microsoft Office, and Adobe Creative Suite)
• Excellent verbal and written communication, organizational, and attention-to-detail skills
• Ability to travel as needed and work flexible hours, including nights and weekends during tours or events
  
  

Bonus Points

• Experience working with major artists or record labels.
• Familiarity with sustainability practices in merchandise production.
• You join an inclusive, collaborative and global community where you can channel your passion every day.
• A modern office environment designed to foster productivity, creativity, and teamwork empowering you to bring your best.
• Investment in your professional growth and development enabling you to thrive in our vibrant community.
• The space to accelerate progress, positively disrupt and create what happens next.
• We give you the platform to champion positive change, with the opportunity to contribute to our social impact, diversity, equity and inclusion initiatives.
  
  

What we give you:

• You join an inclusive, collaborative and global community where you have the opportunity to channel your passion every day
• A modern office environment designed to foster productivity, creativity, and teamwork empowering you to bring your best
• An attractive and comprehensive benefits package including medical, dental, vision, life & disability coverage, and 401K + employer matching
• Voluntary benefits like company-paid identity theft protection and resources for pets, mental health and meditation resources, industry-leading fertility coverage, fully paid leave for childbirth or bonding, fully paid leave for caregivers, programs for loved ones with developmental disabilities and neurodiversity, subsidized back-up child and elder care, and reimbursement for adoption, surrogacy, tuition, and student loans
• Investment in your professional growth and development enabling you to thrive in our vibrant community.
• The space to accelerate progress, positively disrupt, and create what happens next
• Time off for a winter recess
  
  

Sony Music is committed to providing equal employment opportunity for all persons regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender, gender identity or expression, pregnancy, veteran or military status, marital and civil partnership/union status, alienage or citizenship status, creed, genetic information or any other status protected by applicable federal, state, or local law.

California based applicants have certain rights under California law. Please see our California Recruitment Privacy Policy for more details.

The anticipated annual base salary does not include any other compensation components or other benefits that an individual may be eligible for. The actual base salary offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.

California Pay Range

$70,000—$80,000 USD