Hotel Assistant Director of Banquets

We’re seeking an accomplished Assistant Director of Banquets to lead day-to-day banquet operations and deliver flawless events across weddings, galas, conferences, and high-touch corporate functions. You will manage a union workforce, uphold luxury service standards, and partner cross-functionally to maximize guest satisfaction, team engagement, and financial performance.

• Pay: $70-80K + Bonus
  
  
  

Responsibilities:

• Lead daily execution of all banquet events from pre-con to breakdown, ensuring seamless service, accuracy of BEOs/function sheets, and brand-standard presentation.
• Oversee floor operations, labor deployment, and union staffing in compliance with Local 6 rules and hotel policies.
• Conduct site walks, pre-shifts, and post-event reviews; coach captains and servers to elevate service and anticipate guest needs.
• Collaborate with Culinary, Stewarding, Catering/Sales, AV/Production, and Rooms to align timelines, layouts, and service flows.
• Analyze business practices to identify revenue opportunities and cost savings; manage ordering, inventory, and cost control.
• Maintain SOPs, safety/sanitation, and service standards; drive continuous improvement and colleague engagement.
• Serve as acting Director of Banquets in their absence; perform additional duties as assigned.
  
  
  

Focus of Effort

• Event execution and floor leadership: :60%
• SOP study/evaluation and operational improvements: :25%
• Business/practice analysis for revenue growth and cost savings: :15%
  
  
  

Required Qualifications:

• Bachelor’s degree in Hospitality Management (or related field).
• 5–7 years in luxury hotels as Senior Banquet Manager or Assistant Director of Banquets.
• Proven experience working within a Local 6 union environment.
• Deep knowledge of banquet service standards, union procedures/regulations, and large-scale event operations.
• Strong oral/written communication; poised, professional, and guest-centric.
• Demonstrated ability to multi-task, prioritize, and problem-solve in a fast-paced setting.
• Skilled negotiator and conflict resolver; calm under pressure with impeccable attention to detail.
• Team builder who fosters accountability, recognition, and high morale.
  
  
  

Preferred/Technical Skills:

• Expertise with Meeting Matrix (event layouts), Delphi (sales/catering), Microsoft Word/Excel.
• Familiarity with Timesaver (workforce management) and HotSOS (service/maintenance tickets).
• Knowledge of luxury brand hallmarks, guiding principles, and policy/procedure adherence.
• Strong understanding of interdepartmental hotel operations and their impact on banquet success.
  
  
  

If you meet the required qualifications and are interested in this role, please apply today.

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