Field Operations Support Coordinator, Sub Contracting

What To Expect
The Service Subcontract Management team partners closely with Residential and Commercial Energy Operations to support maintenance and repair of deployed assets in North America including solar, industrial storage, and electric vehicle charging infrastructure. This role is centered on case management and will be expected to closely partner with the operations team as an extension to execute work that needs to be handled by Tesla’s External Partners.

The primary role of the Field Operations Support Coordinator will be to handle a large volume of cases and manage towards resolution. Prioritizing daily work tasks and being able to multitask are critical skills necessary to succeed.

The role can sit out of Fremont, CA or Henderson, NV.

What You'll Do

Manage multiple cases simultaneously for assigned region

Follow case management processes, uploading documents, case notes and flow status’s

Find qualified contractors and oversee onboarding process end to end

Establish long lasting working relationships with external partners. Sound understanding of regional coverage, capabilities, and quality of workmanship

Review subcontractor deliverables and verify successful completion

Request quotes and create purchase requests

Provide progress updates on assigned cases to multiple stakeholders

What You'll Bring

3+ years project management or relatable experience in Infrastructure Maintenance, Energy, and/or Sub-Contracting

Problem solver, self-motivated and proactive in problem solving

Excellent organizational skills with a focus on efficiency and effectiveness

High proficiency with Microsoft Windows and Office applications, particularly Microsoft Excel, PowerPoint and Word

Ability to prioritize and manage multiple projects simultaneously with complex and demanding deadlines

Exceptional communications, strategic thinking, and interpersonal skills

Experience working across and successfully influencing multiple internal stakeholders

Benefits
Compensation and Benefits
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction

Family-building, fertility, adoption and surrogacy benefits

Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution

Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA

Healthcare and Dependent Care Flexible Spending Accounts (FSA)

401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits

Company paid Basic Life, AD&D, short-term and long-term disability insurance

Employee Assistance Program

Sick and Vacation time (Flex time for salary positions), and Paid Holidays

Back-up childcare and parenting support resources

Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance

Weight Loss and Tobacco Cessation Programs

Tesla Babies program

Commuter benefits

Employee discounts and perks program

Expected Compensation

$68,000 - $150,000/annual salary + cash and stock awards + benefits

Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

, Tesla