TSMG Holding

Autonomous Vehicles - Training Manager

TSMG Holding Washington, District of Columbia, Vereinigte Staaten von Amerika

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Role Summary

We are seeking an experienced Training Manager to lead and govern the Training & Policy initiatives for our field operations, with a strong preference for candidates with a background in digital operations and autonomous vehicle driving operations. The ideal candidate will possess strategic and operational capabilities to manage end-to-end training programs, team governance, content development, and client interfacing.

Key Responsibilities:

  • Oversee the training function across multiple locations and ensure compliance with training standards
  • Manage LMS processes including enrollments, completions, and training calendar coordination
  • Conduct training need analysis; identify gaps and build tailored documentation (SOPs, Playbooks, Checklists, etc.)
  • Collaborate with operations to address quality issues and learning gaps
  • Drive interventions for both new hires and tenured staff through focused training plans
  • Monitor field practices and safety standards and implement corrective actions
  • Track and analyze training feedback, PKT outcomes, and attrition rates
  • Oversee policy management including creation, updates, and dissemination
  • Ensure policy accuracy and support trainers in adopting best practices in content development
  • Review and provide feedback on change management content
  • Facilitate the identification and closure of policy gaps
  • Lead a team of trainers and policy points-of-contact
  • Conduct regular performance reviews and developmental sessions
  • Ensure proper work allocation, resource utilization, and adherence to attendance protocols
  • Maintain and audit team performance records, scorecards, and trackers
  • Mentor and coach team members towards achieving key results
  • Serve as the primary client liaison for all training and policy-related discussions
  • Translate client requirements into actionable plans and ensure deliverables are met
  • Represent the team in client reviews, presentations, and site shadows


Qualifications:

  • Bachelor’s degree in a relevant field (Master’s preferred)
  • 10+ years of experience in training management, preferably in digital field operations or autonomous vehicle environments
  • Proven ability to manage training schedules, resources, and teams across locations
  • Strong understanding of quality management and process improvement
  • Experience in LMS platforms, content creation, and client-facing roles
  • Willingness to travel frequently across locations


Skills & Competencies:

  • Leadership & Team Management
  • Process & Policy Governance
  • Training Need Analysis
  • LMS & Documentation Management
  • Communication & Client Handling
  • Analytical Thinking & Problem Solving
  • Karrierestufe

    Keine Angabe
  • Beschäftigungsverhältnis

    Vollzeit
  • Tätigkeitsbereich

    Personalwesen
  • Branchen

    Outsourcing und Offshoring Beratung

Mit einer Empfehlung lassen sich Ihre Chancen auf ein Vorstellungsgespräch bei TSMG Holding verdoppeln.

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