Assistant General Manager

StayAPT Suites

stayAPT Suites hotel brand is currently seeking Assistant General Managers for their expanding portfolio of mid-priced Extended Stay hotels. stayAPT hotels boast the largest living space in the mid-tier extended stay segment with 500+ sq. ft suites. stayAPT suites was designed for guests who need accommodations for an extended period of time, offering full kitchens, high speed internet access and a living space separated from the bedroom. stayAPT Suites was launched as a new extended stay brand in January 2020. This is an exciting opportunity to be on the ground floor of a hotel brand positioned to be a disruptor in the extended stay hotel industry.

JOB SUMMARY

The Assistant General Manager will oversee personnel and daily operational tasks in the absence of the General Manager. This role will ensure consistency in quality of standards, maximization of financial returns, development of people, execution of brand standards, and building awareness of our offerings in the local community.

ESSENTIAL FUNCTIONS

1. Deliver excellent first impression for all guests and potential guests, ensuring special requests are filled.
2. Responsible for In House Sales, including training all associates on in house selling and capturing and managing front desk leads.
3. Hire, train, develop Team Members to their highest level of success.
4. Work with the team to coordinate and provide excellence in housekeeping, maintenance, operations and inventory control.
5. Responsible for proper administration for key control.
6. Manage online reviews and to improve property and brand reputation on key platforms.
7. Ensure Safety and Security processes and procedures are in place, followed and utilized.
8. Know all hotel emergency procedures.
9. Demonstrate and train all associates on these procedures, and inform leadership of any safety hazards.
10. Manage financial processes and responsible for secure cash handling and processing procedures.
11. Assist in planning, managing and attending guest events.
12. Responsible for the property’s operational success and profitability.
13. Ability to be readily available if there is an emergency and to effectively handle emergency situations.
14. Perform any other duties assigned by management to support business operations and business needs.

KNOWLEDGE, SKILLS, AND ABILITIES

1. Knowledge of Microsoft Office products.
2. Ability to utilize excel to conduct analysis.
3. Leadership and management skills.
4. Exceptional written and oral communication
5. Exceptional organizational skills.

PREFERRED EDUCATION/EXPERIENCE

1. High School Diploma or GED equivalent
2. 1+ year hotel or supervisory experience

PHYSICAL DEMANDS

The employee is frequently required to sit, stand, walk, reach with hands and arms, and to stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and peripheral vision. The noise level is usually moderate.

COMPENSATION

• Salary is TBD Based on Experience, Market and Size of Hotel
• Medical, Dental, and Vision including 401K retirement plan with company matching up to 5% contribution
• Short and Long-Term Disability Income (Short term is provide, Long Term is voluntary)Term
• Life and AD&D Insurance
• Vacation PTO & Holiday /Sick PTO