Talent Acquisition Partner

Empathy is transforming the way families navigate life’s most difficult times — from the loss of a loved one to other major life transitions. By combining technology with compassionate human care, we bring clarity, comfort, and peace of mind when it matters most.

We partner with leading employers, insurers, and financial institutions to deliver meaningful, human-centric support at scale. Today, Empathy supports over 45 million people across North America.

Backed by top-tier investors including General Catalyst, Index Ventures, Adams Street, Aleph and Entreé Capital. we’ve raised over $160 million to date, including a $72 million Series C, to expand our impact and scale our mission worldwide.

Empathy’s people are its greatest strength, the driving force behind everything we accomplish. The People Operations Team is dedicated to supporting every stage of the employee journey- from attracting and hiring top talent to fostering growth, well-being, and a sense of belonging. With operational excellence and a deep commitment to our people, we create an environment where individuals and teams can thrive, driving the company’s mission and vision forward.

You’ll be joining our People team and working closely with hiring managers and interviewers to build diverse, high-performing teams.

This is a unique opportunity to join as our first Talent Acquisition hire in the U.S., which means it’s a highly critical and impactful role. You’ll be setting up the foundations of recruitment for our New York site and playing a key role in shaping our hiring processes and culture on the ground.

In this role you will:

Recruitment Cycle

• Manage end-to-end recruitment processes, including sourcing, screening and interviewing for US roles
• Build and maintain a strong talent pipeline to meet current and future hiring needs.
• Collaborate with hiring managers across departments to understand hiring requirements and develop tailored recruitment strategies.
• Use data-driven methods to optimize recruitment processes and measure success metrics.
• Create and maintain job descriptions, ensuring alignment with Empathy’s brand and mission.
  
  

Employer Brand

• Drive employer branding initiatives, representing Empathy at events, online platforms, and through partnerships to attract top talent.
  
  

Candidate Experience

• Ensure an exceptional candidate experience throughout the recruitment journey.
• Coordinate virtual and in person interviews, working alongside leaders to ensure operational excellence
• Stay updated on hiring trends, best practices, and market insights to remain competitive in attracting top talent.
  
  

Requirements:

We are looking for a dynamic and detail-oriented Talent Acquisition Partner to help grow our exceptional team by finding and hiring top talent who share our passion for purpose-driven innovation.

• At least 5 years of experience as a Talent Acquisition Partner or in a similar role, preferably within tech companies or startups.
• Proven ability to manage multiple recruitment processes simultaneously while meeting deadlines.
• Familiarity with various sourcing techniques and tools.
• Strong organizational and project management skills with a keen attention to detail.
• Excellent communication skills, both written and verbal, with the ability to build trust with candidates and internal teams.
• A proactive mindset, problem-solving skills, and the ability to work independently.
• Flexibility to work in a Start-Up fast-paced environment, accommodating global time zones when needed.
• Passion for people and a commitment to creating a positive candidate and employee experience.
  
  

Preferred

• Experience working in a globally distributed team and/or with international hiring practices.
  
  

The salary for this position ranges between $120,000-$140,000. This is decided based on many factors, including but not limited to: skills, qualifications, and geographic location. In addition to base salary, we are proud to offer stock options in the company and a competitive benefits package.

To support our employees, we offer comprehensive benefits both in and out of the office. These include premium healthcare, comprehensive paid time off, and flexible parental leave. Our bereavement care includes premium access to the Empathy platform and support for employees and their families. We support financial wellness with a company-sponsored 401(k) plan and up to a 4% employer match, along with competitive stock options. With annual retreats, team lunches for our NYC office, and a remote employee stipend, we prioritize spending time together and investing in our people. We hope you will want to join our exceptional team!