Voiceflow

E-commerce brands are actively rethinking how to design better customer experiences—and AI agents are at the center of that shift. In this live showcase, we’re featuring 6 live e-commerce AI agents that are helping brands: 🛍️ Automate FAQs and order support 🛍️ Drive product recommendations 🛍️ Seamlessly hand over to human agents 🛍️ And more The projects featured integrate Voiceflow with key platforms in the e-commerce ecosystem—including Shopify, Gorgias, and beyond—showing how AI can work alongside the tools you already use. Our panelists will walk you through their client projects, sharing: 🤖 The real-world challenges they solved with Voiceflow AI agents 🤖 The measurable impact on CX and operations 🤖 A live demo of the build, end-to-end Whether you’re an e-commerce brand exploring AI for your customers, or an agency building solutions for online stores, this is a chance to get inspired by how top brands are integrating AI into their workflows. Save your spot to see what’s possible when e-commerce meets AI: https://lnkd.in/gnW8hxM7 Featuring: Jan Rieck-Blankenburg Alex Shkoni Juan Carlos Quintero Jude Horak Abdullah Yahya

🛠️ Introducing MCP tools 🛠️ Today, we’re excited to be launching MCP tools in Voiceflow! Real value from AI agents comes from their ability to perform tasks on your behalf. Now, Voiceflow supports Model Context Protocol, introducing a standardized way for your agent to use any tool and perform any task. Getting started with MCP tools in the Agent step is easy: 1️⃣ Click Create MCP tool 2️⃣ Paste in an MCP server URL 3️⃣ And click Add MCP server. It’s that simple. Any tool, any use case, endless possibilities. Add an MCP server today: https://lnkd.in/gHg7iNMt

We're not done with the staging environment announcements just yet 👀 Shareable links make sharing staging agents a breeze. Share links now point to a hosted version of your AI agent that matches what you build on Voiceflow in whichever environment you choose. Testing and iterating with your team — or with a client — before launching to product has never been easier. Try out all of these new features today: https://lnkd.in/gHg7iNMt 🔗 Sharable links now mirror your actual AI agent 🛠️ Environment-specific links (dev, staging, production) 🎨 Customize the look and feel via the Interfaces tab 🔒 Optional password protection for secure sharing

🚀 Introducing staging environments! 🚀 We’ve introduced a new staging environment to help you manage deployments more effectively and streamline your production process. You can now publish between development for building, staging for testing and prototyping, and production for live agents — helping your teams build agents in the most organized way. Plus, you can override secrets depending on each environment for greater testing and deployment flexibility. Try it today on Voiceflow: https://lnkd.in/e7aE44rV

Does your AI agent know when it's appropriate to use emojis? 🫠 What about how to properly pronounce URLs over the phone? Or when to generate custom buttons for the user? Each of these behaviour edge cases can be prompted in your agent's instructions to provide better agent experiences for your customers. But where do you start? How can you think of every edge case? Don't worry, we've got you covered. 🤝 Our team has put together a list of AI prompts that will help you refine your agent's behaviour. Just copy the prompts you want into your Agent's instructions. Check out the prompts repository on our Voiceflow Community Github: https://lnkd.in/gbnEMCec Tag someone who could use these prompts ⬇️

Go from idea to agent in seconds 💡 ➡️ 🤖 We’ve made building AI agents dramatically faster with our new 𝐩𝐫𝐨𝐣𝐞𝐜𝐭 𝐠𝐞𝐧𝐞𝐫𝐚𝐭𝐢𝐨𝐧 feature. You can now generate a fully-functional agent by simply describing what you want it to do. No setup. No manual flow-building. Just write a detailed prompt — and Voiceflow will generate everything for you: ✅ Agent instructions ✅ Tools and workflows ✅ Conversation logic and components This means less time configuring, more time testing and refining your agent behaviour. Try it on your Voiceflow dashboard today: https://lnkd.in/gHg7iNMt

GPT-5 is now available in Voiceflow 👀 Try out all of OpenAI's latest models in the LLM selection dropdown of your agents.

What happens when you give your lead generation agent direct access to your Salesforce? You save hours of time ⏳ We're excited to announce our Salesforce integration within the Agent step, allowing you to: ➡️ Create/update a lead ➡️ Create/update a contact ➡️ Create/update a case ➡️ Add a comment to a case Your sales agents can do more than ever, directly within Voiceflow. Try it today: https://lnkd.in/e7aE44rV

In light of the team dropping our new Zapier integration - we're hosting a mini challenge. It's simple - build a zap, connect it to Voiceflow, and show it off! We're granting credits for each submission + our new limited edition VF Summit tee 👀 Join the Discord challenge channel to learn more and join in! 👋 https://lnkd.in/ewj3hgkQ