OpenDesk

👀 https://lnkd.in/e4Z-i-rM Book a demo from the homepage to get to that "AH HA" moment in minutes!

🛑 Stop getting price gouged by software providers charging on a per ticket basis for customer service support 🛑 📣 For $49/month you get UNLIMITED automation,users, tickets, and storefronts with #OpenDesk #ToGoodToBeTrue https://lnkd.in/e4RrJa5J #Shopify #CustomerService

🚨LAUNCHING 🚨Customer Support as a Service to the wild. As an e-com owner/operator you are spread thin, let's face it. That's why we are rolling out our DIFM solution for CS. We will manage US based agents with our OpenDesk platform; freeing up your two most valuable resources 1) Time and 2) Money. DM us today to have a conversation to see if it's a right fit for you and your brand!

How High-Growth Brands Like Jack Archer Use Support to Fuel 10x Revenue 🚀📈 High-growth Shopify brands aren't playing around with customer experience anymore - they know it's straight-up rocket fuel for growth. Look at Jack Archer. After joining OpenStore and focusing hard on CX, they 10x'd their revenue. No typo. TEN TIMES. 🤯 How? By ruthlessly eliminating friction points and making customers feel like VIPs. A massive part of that was fixing their snail-pace support response times. Most brands are stuck with the same bottlenecks - repetitive questions eating up time, support spread across 5 different inboxes, and zero visibility into WHY tickets keep flooding in. When you're stuck in reactive mode, you can't deliver the fast, personal support that creates loyal customers. We built OpenDesk on everything we learned scaling brands like Jack Archer. Our AI-powered solution slashes response times by up to 75% without you hiring a single new person. We centralize all your support channels, automate about 70% of routine stuff with AI, and give you the metrics to hunt down and fix root causes of customer frustration. Faster support = happier customers = more repeat purchases & word-of-mouth. That's the Jack Archer formula, powered by OpenDesk. Simple, but game-changing. 🔥 #ecommerce #shopify #customersupport #scalability #growth #jackarcher #opendesk

Great event last week in our backyard! If you interested in getting a demo of our AI CX platform or hearing about our industry leading managed service offering…shoot us a DM and we will get it going!

Shopify brands spend more than ever to acquire customers, but too many leave after their first purchase. Why? A frustrating post-purchase experience. OpenDesk turns customer support into a retention powerhouse: ✅ Automate 70% of tickets with AI ✅ Cut support costs by 80% ✅ Proactively prevent churn & protect revenue Your support team isn’t just solving problems—it’s influencing lifetime value. Let’s make every interaction count: tryopendesk.com

𝗦𝗛𝗢𝗣𝗜𝗙𝗬 𝗢𝗪𝗡𝗘𝗥𝗦: Stop obsessing over acquisition and start tracking THIS metric instead... Customer Retention Rate isn't just a number—it's the difference between brands that scale and those that fail. In our latest analysis of ecommerce performance metrics, we discovered something shocking: The top 5% of customers generate 35% of revenue for Shopify stores. Yet most DTC founders keep burning cash acquiring new customers while ignoring their existing base. Here's the hard truth we explore in our latest blog: • Discounts might spike short-term growth • Flashy ads might boost vanity metrics • But without strong retention, you're building on quicksand We've broken down the exact formula successful Shopify entrepreneurs use to calculate and improve their retention, plus actionable strategies to transform customer service into a growth engine. Want to know if your store is built to last? Read our full breakdown on the one metric that predicts Shopify success: https://lnkd.in/guiS6wKn Are you investing in your customers as much as your marketing campaigns?

See the difference OpenDesk makes at a glance. 🚀 Which side of the chart do you want to be on? Let us know below! 👇

Proactive support starts here. OpenDesk helps you spot issues before they escalate, turning customer problems into seamless solutions. ✨

Picture this: You find the perfect product, but the checkout process falters—search isn’t working, shipping details are unclear, and support is nowhere to be found. It’s enough to make any shopper abandon their cart. These moments shape the customer experience. Nail it, and customers stay loyal. Miss the mark, and they’re gone. Here’s why it matters: 📊 76% of shoppers struggle to find what they need on retailer websites. 💸 55% stop buying from brands after multiple bad experiences. In our latest blog, we explore how Shopify brands can create a seamless customer experience that keeps shoppers coming back for more. 📖 Dive in and start upgrading your CX today: https://shorturl.at/W0sY5