Listen Labs

Last year I went to Quirks NYC alone (the largest research conference). No booth. No speaking slot. No sales team. I was running around in an ugly lab coat trying to catch people in the coffee line. By the end of day one, I had booked exactly zero meetings. I felt like a failure and dreaded heading home empty‑handed. To make it worse, I had booked *very* affordable accommodation. What had looked like a private room was a tiny bed in a shared space without any soundproofing. That night became a symphony of the loudest snoring I’d ever heard. I didn’t sleep until 5am. The next morning, running on 3 hours of sleep, I dragged myself back in. And then, by pure accident, I bumped into Romani from Microsoft. She stopped. She listened. She wanted to learn more. That single conversation changed Listen’s trajectory. Next week, we’re coming back to Quirks NYC. This time, we have: A team of 7. The top speaking slot (with Romani!). A booked-out dinner for research execs. And yes - quiet hotel rooms. DM me if you want to meet!

Didn't think I'd be standing between Sam Altman & Jensen Huang to demo a product one day. Here's what I shared at Sequoia Capital’s AI Ascent about the future of customer understanding: Every company wants to understand its customers better. In an ideal world, you would have one-on-one conversations with all of your customers. That’s what we build at Listen Labs. Here's how it works: 1. Input your business question (e.g., "How are AI tools affecting marketers' workflows?") 2. Our AI help you set up your research project - creates a discussion guide - follows research best practices - holds your hand and gives feedback 3. It conducts video conversations with participants. From our panel database of millions of people, the AI: - filters based on search criteria - targets exactly who you need - facilitates natural conversations It can even gather feedback on images or landing pages directly. 4. It delivers complete analysis automatically - executive summaries with key metrics - video highlight reels of the best moments - turns qualitative conversations into quantitative insights Listen even creates PowerPoint presentations ready to share. (As any good consultant would do) The best part: As Listen conducts more interviews, it builds a deeper understanding of your customers. Many thanks to the Sequoia Capital team for hosting this amazing event. I can’t wait to see what the future holds.