Happy New Year from Oncourse Home Solutions! If there’s one resolution worth keeping, it’s being ready for the unexpected. Homeownership comes with enough surprises. Your home protection doesn’t have to. #HappyNewYear
Oncourse Home Solutions
Consumer Services
Naperville, Illinois 8,463 followers
We help our customers keep their lives, homes and budgets ONCOURSE.
About us
Oncourse Home Solutions a people-centric organization serving 1.9+ million customers across the U.S. A leader in the U.S. home warranty and home repair service industries, our mission is to help homeowners navigate the unexpected, reduce costs, and make homeownership enjoyable for all. Operating under the brands American Water Resources, Pivotal Home Solutions and American Home Solutions, we partner with cities, utilities, insurance providers, retailers, financial service companies and member associations to help them maintain and protect their customers’ most important asset — their home. Our brands enjoy high customer satisfaction rates and are BBB-accredited with A and A+ ratings. We believe in giving our homeowners peace of mind with protection plans and on-demand services that simply work. Our 500 + employees align with the goal of being the most dedicated and customer-friendly organization in our industry. Our Oncourse Commitments Commitment to Customers • Deliver on every detail • Streamline for ease and clarity • Serve with care and respect Commitment to Employees • Attract, retain, and develop diverse talent at every level • Eliminate barriers and provide equal opportunity for all employees to grow and succeed • Address issues of systemic discrimination and bias through ongoing education, training, and awareness-building Commitment to Community • Invest time and capital in the communities where we work and live • Form long-term relationships with organizations and nonprofits that help underrepresented groups • Participate in community efforts to eliminate barriers to and hardships of homeownership Our Values - We are SUPER! • Successful: Records were meant to be broken • United: It’s all-in or nothing • Progressive: Change or be changed • Empathetic: Open minds and open hearts • Reliable: Show-up and follow-through We help our customers keep their lives, homes and budgets ONCOURSE.
- Website
-
https://www.oncoursehome.com
External link for Oncourse Home Solutions
- Industry
- Consumer Services
- Company size
- 501-1,000 employees
- Headquarters
- Naperville, Illinois
- Type
- Privately Held
- Founded
- 1992
- Specialties
- Water Line Protection, Sewer Line Protection, In-Home Plumbing Emergency Program, Electric Line Protection, Power Surge Protection, Heating System Repair, Cooling System Repair, Appliances, Electronics, and Business Service Line Protection
Locations
-
Primary
Get directions
1415 W Diehl Rd
Suite 270
Naperville, Illinois 60563, US
-
Get directions
1000 Bishops Gate Blvd.
Ste. 301
Mount Laurel, New Jersey 08054, US
Employees at Oncourse Home Solutions
Updates
-
Pipes in unheated areas like basements, crawlspaces, and garages are among the most vulnerable parts of a home during colder months. In a recent Forbes article, Elizabeth (Lisa) Shavers, Director of IHT and Safety at Oncourse Home Solutions, shared how simple preventative steps - like adding foam sleeves or insulation - can help prevent frozen pipes, burst lines, and costly water damage before it happens. This kind of practical, proactive guidance reflects how we help homeowners stay ahead of unexpected system failures and protect the infrastructure they rely on every day. 👉 Read the full Forbes article here: https://shorturl.at/m9fw4 Practical Tips To Keep Your Home Safe During The Holidays — And Beyond #Forbes #HomeSafetyTips #PreventFrozenPipes #WinterHomeMaintenance #OncourseHomeSolutions
-
Season’s greetings from our team! Wishing you a joyful, safe, and successful holiday season and a bright start to 2026. Thank you for being part of our journey this year! #SeasonsGreetings2025 #HappyHolidays
-
-
Last month, our 𝐀𝐁𝐋𝐄 𝐄𝐦𝐩𝐥𝐨𝐲𝐞𝐞 𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐑𝐞𝐬𝐨𝐮𝐫𝐜𝐞 𝐆𝐫𝐨𝐮𝐩 (𝐄𝐁𝐑𝐆) hosted Aspire’s Warehouse Training Program - a partnership between Aspire and Aspire CoffeeWorks equipping trainees with meaningful ways to foster inclusive and support individuals of all abilities. Through mock interviews with our team participants built confidence, sharpened skills, and prepared for success in the workforce. This collaboration reflects our shared commitment to: - Empowering individuals with disabilities - Fostering inclusive workplaces - Creating pathways to meaningful employment - Building an environment where abilities are valued beyond limits A heartfelt thank you to Aspire for helping us build a more inclusive future and to our ABLE EBRG volunteers for making this day possible! Marlo J. Gaal (She/Her), Andrei Utkin, Richard Piech, ITILv3,LSSGB, Eduardo Questell, Dan C., Falak Mirza, Drew Miyoda, Garrett Reynolds, Angie Rojek #InclusionMatters #ABLE #Aspire #WorkforceDevelopment #MockInterviews #CommunityImpact
-
-
Celebrating #GivingTuesday with purpose and gratitude. At Oncourse Home Solutions, we believe in the power of giving back to the communities we serve. This year, we’ve been grateful to collaborate with amazing partners like Adopt A Family, United Way of Metro Chicago, USO Illinois, American Corporate Partners (ACP), ALMAS Community, Beautifully EmpowHERed, Ladies of Virtue (LOVChicago), Little Friends, Inc., Youth Outlook, and YMCA of Metropolitan Chicago. Our ongoing commitment to strengthening our communities is something we prioritize every day - through volunteer events and meaningful employee engagement that empowers our team to make a real difference. Today reminds us that even small actions make a big difference - and we’re grateful to be part of that change. Here’s to continuing the spirit of Giving Tuesday all year long. #GivingTuesday2025 #CommunityImpact #OncourseCares #StrongerTogether
-
-
-
-
-
+3
-
-
Happy Thanksgiving from Oncourse Home Solutions! We’re thankful for our incredible team, trusted partners, and loyal customers who inspire us every day. We wish you a safe, restful and fulfilling holiday. #HappyThanksgiving2025
-
-
We're thrilled to welcome these outstanding individuals to our team. Their talent and energy are a great addition, and we’re excited to see the impact they’ll make as we grow together. Ashley Harmon - Senior Manager, Strategy & Operations Lisa Benton - Senior Director, Strategy & Operations Marvin S. Harvey, CCNA - Senior Network Engineer Michael Sauer - Senior Manager, Growth Marketing Madeline S. - Senior Supervisor, Lockbox Adam Coppelman - Senior Director, Marketing #Welcome #GameOn #OncourseHomeSolutions
-
-
-
-
-
+1
-
-
On Veterans Day, we pause to honor all American veterans for their service and sacrifice. At Oncourse Home Solutions, we recognize that military service is often a family affair; while service members defend our freedoms, their families stand strong in support. To all veterans, active-duty personnel, and their loved ones: thank you. Your contributions to our country and our workplace are deeply valued. 𝐄𝐦𝐩𝐚𝐭𝐡𝐞𝐭𝐢𝐜, 𝐰𝐞 𝐝𝐚𝐫𝐞 𝐭𝐨 𝐜𝐚𝐫𝐞 and 𝐔𝐧𝐢𝐭𝐞𝐝, 𝐰𝐞 𝐰𝐢𝐧 𝐭𝐨𝐠𝐞𝐭𝐡𝐞𝐫, our values that guide how we show up for one another, especially on days like today. Veterans Day is not only a time to reflect, but a chance to connect. Whether you're a veteran yourself or know someone who is, take a moment to express your gratitude. A simple thank you can go a long way. Together, we honor the strength, resilience, and humanity of those who serve. #VeteransDay #ThankYouVeterans #UnitedWeWinTogether #EmpatheticWeDareToCare #OncourseCares #Gratitude #MilitaryFamilies #ServiceAndSacrifice #OnwardWithOncourse
-
-
Oncourse Home Solutions 𝐰𝐚𝐬 𝐩𝐫𝐨𝐮𝐝 𝐭𝐨 𝐬𝐩𝐨𝐧𝐬𝐨𝐫 𝐭𝐡𝐞 2025 ICMA - International City/County Management Association 𝐀𝐧𝐧𝐮𝐚𝐥 𝐂𝐨𝐧𝐟𝐞𝐫𝐞𝐧𝐜𝐞, where local government leaders and public sector professionals gathered to explore innovative strategies for strengthening community resilience. As a Corporate Partner of the 𝐈𝐂𝐌𝐀, we extend our sincere thanks to all those involved in hosting such a dynamic and impactful event. The opportunity to engage with so many passionate leaders committed to public service was truly inspiring. Our featured session “𝐒𝐩𝐞𝐞𝐝 𝐭𝐨 𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐞: 𝐀 𝐒𝐭𝐨𝐫𝐲 𝐨𝐟 𝐏𝐮𝐛𝐥𝐢𝐜, 𝐏𝐫𝐢𝐯𝐚𝐭𝐞, 𝐚𝐧𝐝 𝐏𝐡𝐢𝐥𝐚𝐧𝐭𝐡𝐫𝐨𝐩𝐢𝐜 𝐏𝐚𝐫𝐭𝐧𝐞𝐫𝐬𝐡𝐢𝐩 𝐢𝐧 𝐒𝐮𝐩𝐩𝐨𝐫𝐭𝐢𝐧𝐠 𝐃𝐞𝐭𝐫𝐨𝐢𝐭 𝐑𝐞𝐬𝐢𝐝𝐞𝐧𝐭𝐢𝐚𝐥 𝐈𝐧𝐟𝐫𝐚𝐬𝐭𝐫𝐮𝐜𝐭𝐮𝐫𝐞” highlighted the strength of our collaboration with the City of Detroit and its water utility. This trusted partnership enabled a swift, coordinated response to the Southwest Detroit water main break, demonstrating how aligned efforts across sectors can deliver real impact when it matters most. Special thanks to Dominique Pantoja, PMP of the Detroit Water & Sewerage Department and our own Marguerite (Meg) Hillock for sharing how our home protection programs fit into a model that is both scalable and deeply rooted in local collaboration and adaptive strength. At Oncourse Home Solutions, we remain committed to helping municipalities and utilities deliver solutions that align with long-term community development goals. Connect with our team to learn more: Sara Wall | Bryce Little, MBA | Jason Sciarillo | Jalysa Nelson #ICMA2025 #Utilities #MunicipalPartners #CommunitySupport #CustomerExperience #Affordability #OncourseHomeSolutions #InfrastructureResiliency
-
-
October was Wellness Month at Oncourse Home Solutions! 💙 At Oncourse Home Solutions, our 𝐓𝐨𝐭𝐚𝐥 𝐑𝐞𝐰𝐚𝐫𝐝𝐬 𝐩𝐡𝐢𝐥𝐨𝐬𝐨𝐩𝐡𝐲 is simple: we care for the whole person physically, emotionally, financially, and digitally. That’s why we don’t just celebrate wellness for a day or a week, we dedicate an entire month to it. Our third annual Wellness Month, themed “𝐁𝐞 𝐖𝐞𝐥𝐥. 𝐁𝐞 𝐘𝐨𝐮.”, brought our culture of care to life with a full calendar of activities: 🧘 𝐏𝐡𝐲𝐬𝐢𝐜𝐚𝐥 𝐖𝐞𝐥𝐥𝐛𝐞𝐢𝐧𝐠: Movement breaks, massages, screenings, and a wellness walk challenge. 🧠 𝐄𝐦𝐨𝐭𝐢𝐨𝐧𝐚𝐥 𝐖𝐞𝐥𝐥𝐛𝐞𝐢𝐧𝐠: Mindfulness and mental health support sessions. 💰 𝐅𝐢𝐧𝐚𝐧𝐜𝐢𝐚𝐥 𝐖𝐞𝐥𝐥𝐛𝐞𝐢𝐧𝐠: Tips to maximize benefits and find financial balance. 💻 𝐃𝐢𝐠𝐢𝐭𝐚𝐥 𝐖𝐞𝐥𝐥𝐛𝐞𝐢𝐧𝐠: New tools to help protect our online lives, launched in partnership with IT. We wrapped up the month with a vibrant Wellness Fair, featuring our valued partners: Blue Cross and Blue Shield of Illinois, Personify Health, Edelman Financial Engines, CareBridge, HSA Bank, a division of Webster Bank, N.A., The Hartford and our community partners connected through our 𝐄𝐁𝐑𝐆𝐬: Beautifully EmpowHERed, Little Friends, Inc., Youth Outlook, and United Way. A heartfelt thank-you to our friends from Endeavor Health, including Dr. Morta Lapkus, Kelley A Henson, RN, and Tracy Gryn, RN, for sharing their expertise during Breast Cancer Awareness Month. Here’s to every OHS SUPER and to a culture where wellness isn’t just encouraged, it’s celebrated. Be Well. Be You. Marlo J. Gaal (She/Her), Sylvia Chen, Antoinette Evans, Stacia Lyman, MBA, Roslyn Bartley, Theresa Scott, Daniel Silva, Jason Altenbern, Steven Sherman, Mike Strader, Patrice Esse, CRPS®️, Andrew Barca, Mike Poulsen, Dorothy Pryor, Elisabeth Wiede, Jeffrey Le, Roxanne Walton, Megan O'Brien, Jocelyn Puccini, Linda Schwank, Ryan Trone, Alea Rivetna, Russell Dixon. #BeWellBeYou #EmployeeWellbeing #TotalRewards #OncourseHomeSolutions #WellnessMonth #CybersecurityAwareness #CultureOfCare
-
-
-
-
-
+8
-