Get in the Know: Subscribe to The Doxim Experience Quarterly Newsletter! ✉️ Subscribe here ➡️ https://lnkd.in/gBMfPrMk Want access to the latest trends, or actionable, proven strategies to better leverage and regulate your customer communications? Curious to know how you can provide a modernized customer experience to increase engagement? Look no further! We’ve got the up-to-the-minute customer communications management intel you’re looking for. The Doxim Experience is a specially curated newsletter featuring the latest articles, blogs, guides, resources, and more – all delivered right to your inbox 📥 #Newsletter #CCM #CustomerExperience #TheDoximExperience
About us
Doxim is the customer communications management and engagement technology leader serving highly regulated markets, including financial services, utilities and healthcare. We provide omnichannel communications and payment solutions that maximize customer engagement and revenue, while reducing costs. Our software and technology-enabled managed services address key digitization, operational efficiency, and customer experience challenges through a suite of plug-and-play, integrated, SaaS software and technology solutions. Our clients in #banking, #creditunions #wealthmanagement, #consumerfinance #healthcare, #insurance, #utilities and #government partner with Doxim to optimize their customer communications to serve their customers better.
- Website
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https://www.doxim.com
External link for Doxim
- Industry
- IT Services and IT Consulting
- Company size
- 501-1,000 employees
- Headquarters
- Troy, Michigan
- Type
- Privately Held
- Specialties
- Customer Communications Management, Customer Engagement, Business Process Management, Client Onboarding, Enterprise Content Management, Statement Solutions, eStatements, Documents, CRM, Customer Experience Management, Business Analytics, Account Opening, Loan Origination, Securities-Based Lending, Print & Mail, Interactive Documents, Omnichannel Communications, Billing and Payment, Managed Services, Regulatory Communications, Business Continuity, and Digital Engagement
Locations
Employees at Doxim
Updates
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📰 Are you on the list? 📰 Subscribe now ➡️ https://lnkd.in/g_57StCJ Our next edition of The Doxim Experience goes out next week! We've packed this issue with current insights into the latest trends in CCM, including the transformative impact and significant benefits of outsourcing print and mail to a reliable partner. Don’t miss out. Subscribe today! #CCM #CustomerExperience #Newsletter #TheDoximExperience
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Yesterday, we hosted our Annual Customer Appreciation event at Indianwood Golf and Country Club in Orion, Michigan. It was a fantastic day, and we’re so grateful to all the outstanding organizations that participated. Guests enjoyed one of the best links courses in the USA, followed by a delicious BBQ and prize giveaway for golf spiffs and the winning team. This gathering was more than an opportunity for fun. It was a celebration of how much we value our partnerships and our commitment to strengthening them through shared vision and purpose. A huge thank you to our Doxim teammates who made this event a success: Dane Sumner, Lisa Hazergian, Tony Wilhelm, and Joshua Noble. #DoximProud #CCM #CustomerAppreciation
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📝 The Resurgence of Print Mail: A Vital Tool for Customer Communication 📝 Read it here ➡️ https://lnkd.in/gPadEAjx The average consumer receives over 120 pieces of mail per day, creating a more challenging environment for marketers to stand out. Print mail, on the other hand, cuts through the noise and fosters more meaningful connections between organizations and their customers. In this article, CCM Expert, Ashley Paron, explores how print communications are re-emerging as a key component in current communication strategies. For highly regulated industries, engagement is essential, and organizations must ensure they’re reaching their customers in the most effective and memorable ways, which is why print should not be ignored. #CCM #PrintMail #CustomerEngagement #CustomerCommunications
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📢 How can regulated industries maintain brand authenticity while scaling AI-powered communications? In this new blog post, John Rawcliffe and Shah Usama Javed explore this critical balance in AI. Read it here ➡️ https://lnkd.in/eMYXjXhE 💡🔑 The Key: AI should enhance, not replace, your brand's authentic voice, while protecting customer data at every step. For regulated enterprises navigating digital transformation, security and brand consistency aren't competing priorities—they're complementary requirements for successful AI adoption. #AIinCCM #CCM #CustomerCommunications #DigitalTransformation
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📸📍Tour highlights! Last week, Doxim Executive Vice President of Operations Kevin Svenson and his team offered a sneak peek into our new Phoenix facility as part of the INg (Imaging Network Group) Conference held in Scottsdale, AZ. It was a true pleasure to welcome this group of industry executives and leaders to our state-of-the-art facility, where we offered insights into our growing operations and showcased our production capabilities. We’re thrilled about the success of this event and look forward to our continued partnership with INg. 👀 Stay tuned! We also look forward to sharing more news about the official launch of our Phoenix location in early October. #DoximProud #CCM #CustomerCommunications #PrintandMail
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Some Pop-A-Shot fun at Jack Henry Connect this week in San Diego, CA, from September 8th to 11th. Don't miss out! There's still time to stop by booth #319 and give it a try. And while you're there, have a chat with our CCM experts: Dane Sumner, Tyler File, Gum Fa Ng, Melissa Marinucci, and Brian Bennett. Explore how, as a member of the Jack Henry Vendor Integration Program (VIP), Doxim seamlessly integrates with your core platform, making customer and member communications easy and quick to deploy. Learn more: https://lnkd.in/d9Nym27H #CCM #Banking #CreditUnions #CustomerExperience #JackHenryConnect
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See you in Whistler, BC, for the FOAS Annual Conference. Learn more ➡️ https://lnkd.in/g7kJxPS5 We're hosting breakfast on September 12th! Be sure to stop by and chat with Innocenzo “Curly” Lippa and Ilyas P. about how you can leverage communications for better customer engagement at every stage of their journey. #CCM #CustomerEngagement #CustomerCommunications #FinancialInstitutions
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We’ll be in San Diego, CA, for Jack Henry Connect! Learn more ➡️ https://lnkd.in/d9Nym27H Did you know: Doxim, as a member of the Jack Henry Vendor Integration Program (VIP), has direct access to Jack Henry's technical resources. We seamlessly integrate with your core platform, making customer and member communications easy and quick to deploy! So, be sure to visit booth 319 to chat with our CCM experts about creating seamless customer experiences. Dane Sumner Tyler File Brian Bennett Gum Fa Ng Melissa Marinucci #JackHenryConnect #CCM #CustomerExperience #MemberExperience #CreditUnions #Banking
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In his 25 years, Lidong Cheng, VP of Software Development, has had a front row seat to Doxim's growth and evolution. We had to hear his story. Read it here ➡️ https://lnkd.in/gnPEZzGw Our very own “Employee Number Two,” was there from the beginning, starting with unrivaled success in the CCM space during the dot-com bubble, to continuous innovation that keeps him logged in every day. Happy 25, Li Dong Cheng! Thank you for sharing your journey with us! #25years #DoximProud #CCM #CustomerCommunications
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