Alvaria Inc

Alvaria, Inc. is the holding company of two best-of-breed technology providers, Alvaria CX, a leader in customer experience outbound technology compliance and self-service, and Aspect, whose workforce engagement management solutions deliver the future of work innovation. While Alvaria remains one company, our go-forward business operating structure and market brands is two – Alvaria CX and Aspect. Alvaria brands empower human connection by building software that supports the best possible customer experience and workforce engagement. Our software is created to empower teams and customers by optimizing workforce engagement and enhancing customer interactions. Our solutions make an agent’s day-to-day better and, therefore, the customer’s experience better. We go beyond inbound and outbound to create a comprehensive software-driven system that makes the people behind your business shine brighter and your customers more loyal. Alvaria brands are transforming the way people interact with companies and increasing our client’s profits because of it. We are the leader in customer experience and workforce engagement software, fostering better connections through better technology. Our open, innovative platforms are purpose-built to deliver two essential experiences: feature-rich, intuitive, and intelligent workforce engagement management, and proactive enterprise outbound services. Proudly celebrating 50 years in business, Alvaria was formed from the merger of world leaders Aspect Software and Noble Systems. Today, our Alvaria brands are paving a new path in customer experience and workforce innovation empowering teams and agents to stay in touch with your customer’s side of the story.

Website

http://www.alvaria.com

External link for Alvaria Inc

Industry

Software Development

Company size

1,001-5,000 employees

Headquarters

Altanta, Georgia

Type

Privately Held

Specialties

contact center software, workforce management software, workforce engagement management solutions, call center software, outbound call center software, performance management software, quality management software, agent gamification software, proactive customer engagement solutions, and outbound regulatory compliance