We’re proud to share: Airship is recognized in the 2025 Gartner® Magic Quadrant™ for Multichannel Marketing Hubs. We believe Airship’s inclusion reflects our ability to solve one of the most critical challenges facing modern brands: optimizing app and web conversions from any channel. Airship’s been redefining multichannel marketing by starting where customers actually are — on their mobile device — and where they convert. With deep mobile expertise, seamless cross-channel experiences and rapid innovation, from AI-assisted journey creation to AI agents, we help brands accelerate repeatable conversions and fuel growth. Grateful to our customers. Proud of our team. Excited for what’s ahead. Learn more. https://bit.ly/4pEJLbI #Airship #GartnerMQ #MagicQuadrant #CustomerExperience #Gartner #Innovation #DigitalMarketing #Marketing #MobileMarketing #CX
Airship
Software Development
San Francisco, California 21,700 followers
We have everything you need to get mobile-first customer experience right
About us
In our mobile-first world, customers expect a unified, seamless experience wherever they interact with brands. But most often, those experiences are disconnected. Airship has everything you need to get mobile-first customer experience right — on the web, in the app and everywhere in between. Since the dawn of mobile apps, Airship innovations have become industry standards. We delivered the industry’s first push notification and first in-app message. Then we powered the first mobile wallet boarding pass, now the digital norm for travelers. We enabled the first commercial use of Live Activities on the day it was launched by Apple. Most recently, we launched the world’s first no-code native Experience Editor for app and web, enabling marketers and product managers to engage with customers wherever they are and get work done in minutes instead of months without ongoing developer support. Today, the Airship Experience Platform provides an end-to-end solution for unifying experiences across channels and capturing value across the entire customer lifecycle. It starts with Airship’s market-leading app store optimization (ASO) solutions that promote app discovery and downloads. Then our AI-powered journey orchestration, content creation and experimentation solutions kick in — all no-code and highly flexible. Customer-facing teams can quickly design, deploy and iterate cohesive in-session experiences on the web and in the app. The result? Deeper customer engagement, better conversion. When it comes to helping brands get customer experience right in a mobile-first world, no one knows more, does more or cares more than Airship.
- Website
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https://www.airship.com/
External link for Airship
- Industry
- Software Development
- Company size
- 201-500 employees
- Headquarters
- San Francisco, California
- Type
- Privately Held
- Founded
- 2009
- Specialties
- Mobile Apps, App Experience, Customer Experience, Customer Journeys, App Activation, App Re-engagement, Data Privacy, Journey Orchestration, No-code native app experiences, In-app messaging, App user retention, App analytics, Predictive machine-learning, Mobile wallet marketing, Strategic/Technical Consulting, Preference management, App Onboarding, and App Surveys
Products
Airship
Mobile Marketing Software
The Airship Experience Platform provides an end-to-end solution for unifying experiences across channels and capturing value across the entire customer lifecycle; It starts with Airship’s market-leading app store optimization (ASO) solutions that promote app discovery and downloads. Then our AI-powered journey orchestration, content creation and experimentation solutions kick in — all no-code and highly flexible. Customer-facing teams can quickly design, deploy and iterate cohesive in-session experiences on the web and in the app. The result? Deeper customer engagement, better conversion.
Locations
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Primary
548 Market St
Suite 698370
San Francisco, California 94105, US
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Suite G05/06
Lavington St.
London, SE1 0NZ, GB
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Employees at Airship
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Mike Herrick
CTO | Chief Technology Officer at Airship | Martech AI
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Patrick Mareuil
VP Global Partnerships & Alliances and MD EMEA at Airship - Cofounder & former CEO of Accengage | Unifying mobile customer experience is hard. We get…
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Olv Grolle
Sr. Director Data & Deal Desk, Airship - We help brands master Cross Channel Customer Experiences
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Tim Paterson
Strategic Accounts Lead, Airship | Unifying mobile customer experience is hard. We get it. We can help.
Updates
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Airship reposted this
I could not be more proud of the Airship team earning this recognition. They are truly helping their clients create multi-channel experiences designed with mobile first customers in mind. As their board director, I hear first-hand how they are driving increased engagement, loyalty and revenues for some of the world’s top brands. If you are looking for a partner that can help you deliver real value for your marketing spend, call them first.
The future isn't about following the crowd. It's about meeting customers where they are: on mobile. 📲 I'm proud to share that Airship has been recognized for the first time in the 2025 Gartner Magic Quadrant™ for Multichannel Marketing Hubs. Our mobile-first platform optimizes every interaction across app and web, creating experiences that convert when it matters most. This approach, for us, is validated by our Gartner Magic Quadrant recognition, and why leading brands choose Airship: we deliver the mobile expertise that turns customer experiences into lasting value and exceptional ROI. 📈 Thank you to the entire Airship team and our incredible customers for making this possible. 🙏 #Airship #GartnerMagicQuadrant #MagicQuadrant #CustomerExperience #Gartner #Innovation #DigitalMarketing #Marketing #MobileMarketing #CX
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Most loyalty programs are still designed for a desktop world — fixed campaigns, scheduled promotions, and rigid calendars. But today’s consumers live in real time, and brands need to meet them there. At Dreamforce, Airship is excited to join Salesforce and Merkle to share how mobile first loyalty is setting a new standard. By combining Salesforce’s scalable loyalty management, Airship’s real time engagement capabilities, and Merkle’s strategy and services, we’ll show how brands can move beyond campaign driven models and put the customer at the center of every interaction. 📍 San Francisco MOMA, Wattis Theater, 1st Fl 📅 Wednesday, October 15 | 1:00pm PDT If you’re a loyalty leader in retail, travel, or financial services, this is a session you won’t want to miss. https://bit.ly/3KhLsf5 #MobileFirstLoyalty #Dreamforce #Dreamforce2025 #Loyalty #MobileWallet #Salesforce #Merkle #Airship #CustomerExperience #MobileMarketing #DigitalMarketing #CX #CustomerExperience #MarketingTips
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You don’t shape the future by following the crowd. But you do by being attentive to what customers need most. Mobile is no longer just a channel. It's the destination where brand relationships are built and sustained. We’re proud to be recognized in the 2025 Gartner® Magic Quadrant™ for Multichannel Marketing Hubs. Also read customer reviews shared on Gartner Peer Insights™. We believe this moment reflects what makes Airship special: ✅ Purpose-built mobile expertise + innovation ✅ Trusted by the world’s leading brands ✅ Redefining Multichannel Marketing Our latest AI-powered tools — from Journeys AI to AI Agents — are designed to help brands create real-time, personalized experiences when and where it matters most. Want to learn our approach to customer experience? Keep reading. https://bit.ly/4pEJLbI #Airship #GartnerMagicQuadrant #MagicQuadrant #CustomerExperience #Gartner #Innovation #DigitalMarketing #Marketing #MobileMarketing #CX
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A/B testing is the bread and butter of digital marketing experiments, but the science behind the numbers can be confusing. Not a math wiz? Don’t worry! Learn key concepts to design reliable tests, correctly interpret results and make data-driven marketing decisions with more confidence. https://bit.ly/4bro3Qy #ABtesting #DigitalMarketing #MobileApp #MobileMarketing #DigitalMarketing #CX #Experimentation #Conversions
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Airship reposted this
Le salon du One to One est lancé dans le magnifique cadre de #Biarritz À tous les experts CRM et Marketing, venez nous rencontrer au stand B86. Et si ca fit bien, on a des petits cadeaux pour vous 🚀 😂 #OneToOneBiarritz #DigitalSalon #CRM #marketing Charles Quievreux
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Airship reposted this
Enhance your Airship Scenes for everyone! 🚀 Airship's latest enhancements to the Scenes feature make your content more accessible and inclusive. Now you can set specific heading levels and associate text with input fields for better screen reader navigation. https://lnkd.in/e5ndAbaV #Accessibility #Inclusivity #a11y
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The Airship team is getting ready for Think Summit Europe! We're excited to connect with top digital marketers in London and share how Airship and Movable Ink are helping brands drive real results through personalized mobile content. Find us at the event! 🔹 Maria Robinson, Chief Marketing Officer 🔹 Daniel Bensley, Regional Manager, Sales 🔹 Kirstin Milne, Strategic Account Manager 🔹 Joe Day, Senior Sales Dev Representative ➡️ https://bit.ly/4pbCIal #ThinkSummit #LondonEvents #Airship #MobileContent #MarketingStrategy #MobileMarketing #DigitalMarketing #ThinkSummitLondon
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When the best brands in the world invest in the future of customer experience, you know it’s worth being part of. Piano. Twilio Segment. Merkle. Airship. Gummicube. These industry leaders are sponsoring Elevate’25 because they believe in the conversations happening on Oct 15 in London. AI. Mobile Technology. Consumer behavior. This summit is where strategy meets execution and where you’ll meet the partners, peers and insights to move your brand forward. Don’t wait. Register today. https://bit.ly/4mceI43 #Elevate25 #Personalization #Martech #MarketingInnovation #CustomerExperience #CX #AI #MobileMarketing #DigitalMarketing Gummicube Inc. | App Store Optimization | Big Data Analytics for Mobile App Marketing
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Airship reposted this
Airship earns first-time recognition in Gartner Magic Quadrant for MMH with mobile-first platform optimizing apps, web, AI personalization, and conversions. Read the Latest Full News - https://lnkd.in/guygxvcZ #MobileMarketing #CustomerExperience #Martech #DigitalEngagement #AIinMarketing #MartechEdge #MarketingTechnology