American Airlines

We’re excited to welcome Elizabeth Nieto to American Airlines as our new Senior Vice President of Talent and Culture. Elizabeth brings more than 30 years of global experience leading transformative people strategies—from Spotify and Amazon to MetLife and Citi. She’s a lifelong learner, a builder, and a champion of inclusive growth. In her new role, Elizabeth will lead Talent Management, Learning, Talent Acquisition, and Culture—helping us evolve the team member experience in line with our purpose: to care for people on life’s journey. By building on the great work currently underway and leveraging Elizabeth’s deep experience, we’re strengthening our foundation and accelerating toward long-term value creation. Welcome to the #AATeam, Elizabeth!

Fashion 🤝 Flying 🤝 Functionality Introducing our newest onboard amenity kits! Designed by Raven + Lily, these amenity kits can be repurposed as a crossbody, wristlet or glasses case so you can show off your new favorite bag well beyond the flight. 😉 But wait, there's more! Inside the kits you'll find a pair of comfy inflight socks and exclusive Joanna Vargas skincare products. Inspired by nutrition and backed by science, these plant-powered skincare products are designed to support radiant, healthy skin from departure to arrival. These limited-edition kits will begin flying later this month, so stay tuned! 🤩

We will forever hold in our hearts the colleagues, family and loved ones we lost 24 years ago. Today and every day, we remember the 23 members of the #AATeam we lost Sept. 11, 2001. On our campus, the Memorial Garden stands as a place of remembrance and reflection – honoring their legacy and the lives lost aboard Flights 11 and 77. We will #NeverForget.

A round of applause for Rhonda! We’re thrilled to announce Rhonda Crawford as our new Senior Vice President of Customer Experience Design. In this role she’ll lead the overall customer journey design – from our lounges and premium guest services to the entire inflight experience. She’s a seasoned leader with a track record for results and we’re excited to welcome her to the #AATeam. Welcome, Rhonda!

Three weeks ago, Stand Up To Cancer® lit up screens nationwide with an unforgettable fundraising telecast featuring inspiring stories, high-energy performances and heartfelt moments. We’re proud that #AAteam members, including our Reservations and Service Recovery team, volunteered to take donation pledges live during the event. Their dedication helped drive momentum and support groundbreaking cancer research. Thanks to our teams and partners, we hit the $3 million donation cap on the AAdvantage® Mastercard® 50 bonus miles promotion — the fastest we’ve ever reached this milestone! Together, we stand up. Together, we make a difference.

This isn't any regular aircraft, this is our 1,000th mainline aircraft! Last week, we welcomed our 1,000th mainline aircraft fresh from Boeing, and yes, it does have that ✨new plane smell.✨ Sleek on the outside and stunning on the inside, it features our newly launched Flagship Suite® seats for elevated comfort and premium travel vibes. 🥂

Labor Day is a moment to honor the dedication and heart behind every journey. Our more than 130,000 team members make it all possible on the ground and in the air. As summer winds down, their commitment never does. If you're flying with us today, take a moment to thank our #AATeam members who carry out our purpose of caring for people on life’s journey.

Now there are even more ways to relax before your flight! We're opening a brand-new Flagship® lounge at Charlotte (CLT)! We can't wait to show you all this new lounge has to offer — stay tuned to learn more. 🥂

From partnering with Stand Up To Cancer® for the ninth year to honoring WWII veterans through Soaring Valor, this month’s stories are all about community, connection and care.    We’re spotlighting:   ✅ Our ninth year partnering with Stand Up To Cancer®  ✅ Interns making a big impact across the company  ✅ A surprise mile-high giveaway for National Aviation Day  ✅ A heartwarming American love story that took flight    💬 Dive into the full newsletter to see how our #AATeam is making a difference on the ground and in the skies. 

Every business trip is an investment in growth. For Arcadia Capital, the AAdvantage Business™ program transforms travel into measurable value with streamlined booking, rewards that fuel future trips and access to a global network. With every mile earned, their business moves further, faster. See how your company can experience the benefits: https://bit.ly/4oGIvV1.