American Airlines

A round of applause for Rhonda! We’re thrilled to announce Rhonda Crawford as our new Senior Vice President of Customer Experience Design. In this role she’ll lead the overall customer journey design – from our lounges and premium guest services to the entire inflight experience. She’s a seasoned leader with a track record for results and we’re excited to welcome her to the #AATeam. Welcome, Rhonda!

Three weeks ago, Stand Up To Cancer® lit up screens nationwide with an unforgettable fundraising telecast featuring inspiring stories, high-energy performances and heartfelt moments. We’re proud that #AAteam members, including our Reservations and Service Recovery team, volunteered to take donation pledges live during the event. Their dedication helped drive momentum and support groundbreaking cancer research. Thanks to our teams and partners, we hit the $3 million donation cap on the AAdvantage® Mastercard® 50 bonus miles promotion — the fastest we’ve ever reached this milestone! Together, we stand up. Together, we make a difference.

This isn't any regular aircraft, this is our 1,000th mainline aircraft! Last week, we welcomed our 1,000th mainline aircraft fresh from Boeing, and yes, it does have that ✨new plane smell.✨ Sleek on the outside and stunning on the inside, it features our newly launched Flagship Suite® seats for elevated comfort and premium travel vibes. 🥂

Labor Day is a moment to honor the dedication and heart behind every journey. Our more than 130,000 team members make it all possible on the ground and in the air. As summer winds down, their commitment never does. If you're flying with us today, take a moment to thank our #AATeam members who carry out our purpose of caring for people on life’s journey.

Now there are even more ways to relax before your flight! We're opening a brand-new Flagship® lounge at Charlotte (CLT)! We can't wait to show you all this new lounge has to offer — stay tuned to learn more. 🥂

From partnering with Stand Up To Cancer® for the ninth year to honoring WWII veterans through Soaring Valor, this month’s stories are all about community, connection and care.    We’re spotlighting:   ✅ Our ninth year partnering with Stand Up To Cancer®  ✅ Interns making a big impact across the company  ✅ A surprise mile-high giveaway for National Aviation Day  ✅ A heartwarming American love story that took flight    💬 Dive into the full newsletter to see how our #AATeam is making a difference on the ground and in the skies. 

Every business trip is an investment in growth. For Arcadia Capital, the AAdvantage Business™ program transforms travel into measurable value with streamlined booking, rewards that fuel future trips and access to a global network. With every mile earned, their business moves further, faster. See how your company can experience the benefits: https://bit.ly/4oGIvV1.

Today, we celebrated #NationalAviationDay with a surprise giveaway of 750,000 AAdvantage® bonus miles to customers flying on one randomly selected flight out of Chicago O’Hare (ORD). The lucky customers received certificates of AAdvantage® bonus miles in varying amounts up to 100,000 bonus miles, which they can redeem for flights, hotels, car rentals or cruises. We can't wait to see where these travelers go with all of their new miles, and we wish all of you a very happy National Aviation Day!

The Provisions by Admirals Club® lounge is officially open in Charlotte (CLT) and we can't wait to welcome you! Need a quick bite or travel help on the fly? Swing by our newest lounge concept in Concourse A for: 🥗 Fresh sandwiches, salads and snacks 🪑 Sleek, high-top seating for quick visits 🧳 Personalized travel support The Provisions by Admirals Club® lounge is here to help you travel smarter on the go. ✈️

At American Airlines, caring for people on life’s journey means showing up when it matters most. We launch our 2025 fundraising campaign with Stand Up To Cancer (SU2C) today to support groundbreaking cancer research and innovative treatments. This year, more than 50 American Airlines team members participated in the national broadcast, with many volunteering to take donation pledges live during the telecast. Tune in tonight at 8 p.m. ET and PT / 7 p.m. CT for the special televised fundraising event in Nashville. Learn more at StandUpToCancer.org/Show. Together with our generous customers, we’ve raised more than $28 million since 2016 to help advance the pace of SU2C’s mission — and you can be part of this mission. From Aug. 15 to Sept. 30, 2025, customers who donate $25 or more to SU2C online at SU2C.org/AA, will earn 25 AAdvantage® bonus miles for every dollar. Customers who use their AAdvantage® Mastercard® credit card to donate between $25 and $10,000 online, will receive 50 bonus miles for every dollar given until Sept. 30, 2025, or when total qualifying donations reach $3,000,000, whichever comes first. Terms and conditions apply. Join us in standing up to cancer and moving forward with purpose. Let’s go further, together.