Most MDRs leave you buried in noise and vague promises. We resolve threats fast with response times in writing so you get clarity, control, and confidence.
Critical Start
Computer and Network Security
Plano, Texas 18,288 followers
MDR with fast response, full visibility, and expert action. Built to cut noise and help your team stay in control.
About us
Most MDR providers send alerts and call it coverage, but security teams don't need more notifications. They need action. Critical Start is a Managed Detection and Response (MDR) provider built for outcomes. We combine expert analysts and clear service-level agreements to deliver speed, accuracy, and transparency. We reduce noise with precision alert handling. Threats are escalated to our analysts. Non-threats are resolved with full context. Every alert is classified and every decision is visible in a unified timeline. You always know what’s happening and why. Our SOC is staffed 24x7x365 with analysts trained to act fast. We guarantee a 10-minute notification for critical alerts and a 60-minute mean time to respond for all alerts. These SLAs are contractual, not vague promises. We integrate directly with the tools you already use. That means faster containment, fewer delays, and no need to rip and replace. Our Signal Assurance process also identifies blind spots, missed log sources, and hidden assets, giving you full coverage across endpoint, cloud, identity, OT, and more. When a threat hits, we don’t just tell you. We respond. If your current MDR only notifies, or leaves you unsure what’s being monitored, it may be time for something better. Let us handle the alerts. You stay focused on what comes next.
- Website
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https://www.criticalstart.com
External link for Critical Start
- Industry
- Computer and Network Security
- Company size
- 201-500 employees
- Headquarters
- Plano, Texas
- Type
- Privately Held
- Founded
- 2012
- Specialties
- MDR and Managed Detection and Response
Locations
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Primary
Get directions
6100 Tennyson Pkwy
Suite 200
Plano, Texas 75024, US
Employees at Critical Start
Updates
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Your backups are only as good as your restore plan. If you can’t name your top 5 systems to recover, you’re not ready. Solutions-II, Inc (Hybrid Data Center, Cyber Security, Managed Services)’s Jason Norred, shares what too many teams miss. Watch the full webinar now https://lnkd.in/dAwmNr8R
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AI can help, but it can’t understand your environment like a human can. Terrance S. shares why real analysts still matter in incident response. Watch the full on-demand webinar now: https://lnkd.in/gA7sy77X
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Attackers aren’t waiting for after-hours. They’re striking during peak business activity. Tommy Scott explains why SOC staffing models need to adapt in our Threat Report webinar: https://lnkd.in/eWT_j9SB
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This is how ransomware spreads. It starts small, moves fast, and lands where it hurts. Tim Bandos walks through a real attack and the simple gap that made it possible. Watch the full session on ransomware tactics and how to respond with confidence: https://lnkd.in/dQ8Jf2Rv
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AI won’t replace your SoC, but it can supercharge it. Learn how from Tim Bandos in the Dark Reading on-demand webinar: https://lnkd.in/dhNj4Jf6
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Sometimes teams can wait hours or even days for help. Jason Moody shares how Critical Start built a one-hour SLA into every customer contract. Watch the full on-demand webinar now. https://lnkd.in/gA7sy77X
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The Power of Transparency If you can’t see the investigation, response, and detections, why pay for MDR? Randy Watkins tells Dark Reading why transparency is non-negotiable. Watch the complete webinar here: https://lnkd.in/dr5DAKzd
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The adversary playbook is changing fast. ▪️ Banking & Finance is now the #1 target ▪️ Credential theft has overtaken phishing ▪️ Ransomware groups are consolidating power ▪️ Nation-state attacks on critical infrastructure are rising If your defenses aren’t adapting, attackers already have the upper hand. Get the full Critical Start 2025 H1 Threat Intelligence Report and see how to get ahead: https://lnkd.in/dbqd6Jnh #CyberSecurity #ThreatIntel #MDR
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CISOs don’t need more tools. They need fewer alerts. Randy Watkins explains why #MDR was born to turn noise into action. Watch the full on-demand fireside chat: https://lnkd.in/dVjUrTMU